Database Support Analyst II

IQVIA-posted 8 months ago
$59,600 - $99,400/Yr
Mid Level
Boston, MA
Professional, Scientific, and Technical Services
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You will be supporting the reference database management team by maintaining data from state licensing boards across multiple healthcare professions. Utilizing IQVIA's internal tracking system and state specifications, you will be responsible for assisting with verifying information provided by state licensing Board across the US and territories. State specifications include written requests, electronic communication; download or order direct from websites following compliance with state guidelines in addition to telephone contact.

  • Maintain and update internal tracking system with state board specific information as well as process orders from initiation to receipt of data.
  • Assist with processing accounts payable requests for orders and various expenses.
  • Verify data files supplied by source contain data critical for maintenance of healthcare provider database; if incomplete follow-up with source to resolve quality issues.
  • Resolve data value checks of OneKey (HCRS) data of healthcare professionals.
  • Assist technical team by contacting state boards for further information to ensure data can be processed accurately.
  • Assist with investigation and research of both existing and potential data sources.
  • Strong administrative skills.
  • Proficient in Microsoft Office programs (mainly Word & Excel).
  • At least 5 years' recent experience in the healthcare/life sciences sector.
  • Attention to detail and organized.
  • Good analytical and problem solving skills.
  • Good communication skills and comfortable with public contact.
  • Flexible with ability to react and adjust to shifting priorities.
  • Willingness to learn other internal systems as opportunities arise.
  • Excellent attention to detail and quality assurance, knowledgeable in various research methods.
  • Excellent interpersonal skills motivated by individual initiative and commitment to teamwork.
  • Ability to work independently and still connect with people.
  • Excellent communications and telephone skills.
  • Ability to collect data, establish facts, draw valid conclusions, and assess the reliability and quality of the information provided.
  • Excellent computer skills are required with experience working in Microsoft Office applications such as Word, Excel and PowerPoint.
  • Understanding of different healthcare professionals and industry identifiers.
  • Experience with query writing in SQL.
  • Incentive plans, bonuses, and/or other forms of compensation may be offered.
  • Range of health and welfare benefits.
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