Database Support Analyst 2

IQVIA • Boston, MA

3d • Remote

About The Position

Looking for a role where your work truly matters? Join IQVIA’s Reference Data team and help shape the accuracy and integrity of healthcare data that drives global life sciences solutions. In this remote position, you’ll enjoy flexibility, a collaborative team culture, and the chance to build strong relationships with state boards while ensuring data quality that impacts client success. If you’re detail-oriented, thrive on problem-solving, and want to contribute to meaningful work with visible results, this is your opportunity to make an impact. Job Overview: As a Database Support Analyst 2, you will play a key role in collecting, maintaining, and expanding healthcare provider and organizational data that supports critical client deliverables. You’ll work closely with state licensing boards, internal teams, and external stakeholders to ensure data accuracy and quality. This is a remote role; however, candidates must be located within driving distance of the Bedford, NH office for potential in-person team meetings.

Requirements

• Associate’s or Bachelor’s degree in communications, business, research, or related field—or equivalent work experience.
• Strong attention to detail and commitment to quality assurance.
• Excellent interpersonal and communication skills; ability to build rapport with external stakeholders.
• Proficiency in Microsoft Office (Excel required; Word and PowerPoint helpful).
• Ability to manage multiple priorities and work independently while collaborating with a team.

Nice To Haves

• Experience with SQL query writing.
• Background in healthcare credentialing or working with state licensing boards.
• Familiarity with healthcare terminology and provider credentialing processes.

Responsibilities

• Collect and maintain data from state licensing boards across multiple healthcare professions.
• Utilize IQVIA’s internal tracking system to manage file orders from initiation to receipt.
• Communicate with state boards via phone and email to obtain specifications and resolve data issues.
• Process accounts payable requests for orders and related expenses.
• Verify data files for completeness and accuracy; follow up to resolve quality issues.
• Conduct primary and secondary research on healthcare professionals and organizations to support client needs.
• Assist with investigation and research of existing and potential data sources.
• Perform data quality checks to ensure integrity of healthcare professional data.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees