Database Services Manager

Augusta University • Augusta, GA

68d • $62,300

About The Position

Reporting to the Senior Director of Information and Data Systems and working in partnership with the Associate Director of Information Systems and Reporting, the Database Services Manager supports the philanthropic advancement of the enterprise through the effective use of database systems, managing donor, alumni, and other constituent records and serving as the lead auditor of data integrity standards. Under the Senior Director's supervision, this position serves the Division and enterprise as the primary point of contact for data integrity inquiry and data collection, lists, and ad hoc end-user reports. This position also assists with system training, policy and procedure development and ensuring high levels of data accuracy and integrity are maintained by enforcing data entry controls, conducting regular data hygiene procedures and data updates, data imports and performing continual data audits with staff training and corrective training/review.

Requirements

• Bachelor's degree from an accredited college or university in Computer Science, Information Science, Business Management or related field.
• Three years of experience in data analysis, reporting, or database systems management, preferably in a non-profit or higher education setting.

Nice To Haves

• Master's degree from an accredited college or university in Computer Science, Information Science, Business management, or related field.
• Two years of experience in data analysis, reporting, or database systems management, preferably in a non-profit or higher education setting.
• Blackbaud certification a plus (bCRE).

Responsibilities

• Manage the performance, integrity and security of donor and constituent databases and related management information systems and communication systems.
• Develops and recommends data quality audits and reporting to assess integrity and implements improvements.
• Develops and implement data input quality control processes to ensure efficient, accurate and complete data entry.
• Analyzes data requests to determine the needs of users and responds to ad hoc information requests from end users.
• Interacts with end-users of data to design and produce lists and reports that effectively meet their needs.
• Creates and maintains database tools such as queries, exports, and reports to generate lists and reports for end users.
• Manipulates, edits, and combines data from various resources (i.e. MS Excel, Raiser's Edge) to generate accurate and comprehensive lists and reports.
• Develops and documents relevant business processes for users of new or upgraded systems and provides customer support in the training and proper use of systems.
• Builds and maintains data dictionary and relevant code tables for Advancement systems.
• Maintains interfaces between donor, alumni and university information systems.
• Executes data imports/exports and communicates with external data stewards to facilitate accurate and consistent data feeds.
• Performs regular data updates and appending procedures utilizing a variety of sources.
• Maintain relationships with hardware, software and data subscriptions vendors, staying current on technology trends.
• Plan and implement technological upgrades and enhancements.
• Develops recommended standards for appeals, tracking use and monitoring performance of appeals, constituent outreach, and alumni/donor events.
• Other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Life insurance
• Teachers Retirement System (or Optional Retirement Plan)
• Earned vacation time
• Sick leave
• 13 paid holidays
• Tuition Assistance Program for full-time employees after 6 months.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees