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This is a remote role that may only be hired in the following location(s): NC, NJ, FL, AZ. This position provides advanced production support for software and hardware infrastructure related to database technologies. Supports database infrastructure for the Bank's sales, service, and corporate support applications through expertise and daily performance monitoring. Implements, upgrades, and tests technical systems. Resolves technical issues reported by users or system alerts. Drives operational excellence and systems efficiency, providing continuous service both through daily activities and through on-call rotation for after-hours support. Assists with disaster recovery testing and may occasionally guide less experienced associates in the work group.
