Priority Technology Holdings, LLC-posted 16 days ago
Full-time • Mid Level
Alpharetta, GA
5,001-10,000 employees

As a Database Administrator, you will ensure the reliability, performance, and security of Priority’s mission-critical database environments—including SQL Server and MySQL platforms running both on-premises and in AWS (RDS and Aurora). You will support database development, deployment, troubleshooting, optimization, and ongoing health monitoring, while implementing emerging technologies and best practices. This role plays a key part in maintaining high-availability, secure, and high-performing databases by owning daily monitoring, tuning, troubleshooting, and strategic improvements across multiple environments. The position requires strong analytical skills, deep knowledge of SQL & MySQL engines, and a proactive approach to problem-solving, and offers the opportunity to drive system stability and influence platform evolution. You’ll collaborate with Cloud Engineering, Application Development, and PMO teams and contribute to mission-critical programs that support operational uptime and revenue-impacting systems.

  • Responsible for database environment stability, reliability and performance improvement with regular maintenance and monitoring and observability.
  • Review service-related reports (database backups, maintenance, health checks, monitoring) to ensure issues are identified and resolved within SLAs.
  • Respond to database alerts and escalations, partnering with database engineering to create and implement long-term solutions.
  • Evaluate database performance, identify bottlenecks, and recommend improvements.
  • Collaborate with database engineering to define and enforce database security standards.
  • Analyze and interpret database logs for troubleshooting and root-cause analysis.
  • Participate in planning and execution of critical projects that enhance database infrastructure and system resiliency.
  • Participate in a 24/7 on-call rotation and provide support across L1, L2, and L3 tiers as needed.
  • Deploy database objects (tables, indexes, stored procedures, views, packages) across multiple platforms and environments.
  • Owns the end-to-end process for database health monitoring and incident response.
  • Partners with Cloud Engineering/ Product Development to drive scalable deployments and performance optimization.
  • Leads database performance tuning initiatives to meet availability and latency expectations.
  • Ensures compliance with security and operational policies, identifying risks and improvement opportunities.
  • Analyzes performance metrics and query patterns to inform tuning decisions and architecture enhancements.
  • Strong database engine knowledge with query tuning expertise, 6-10 or more years of experience.
  • Experience supporting AWS database platforms: SQL Server & MySQL on-prim and on AWS.
  • Willingness to participate in 24/7 on-call rotation.
  • SSIS/SSRS development and deployment experience; familiarity with CLR and database assemblies.
  • Experience with very large databases (VLDB > 1 TB).
  • Familiarity with NoSQL platforms.
  • Strong understanding of AWS CloudWatch and RDS monitoring/alerting.
  • Ability to demonstrate SQL and database troubleshooting skills in a technical interview.
  • Certifications are a plus: MCTS, MCITP, MVP, AWS Solution Architect, AWS Database Specialty.
  • Experience with third-party SQL tools (Idera, RedGate, SolarWinds DPA, Datadog, Splunk).
  • Bonus programs
  • 401(k) match
  • Employee Stock Purchase Program (ESPP)
  • HSA and FSA options
  • Financial wellness resources and employee discount programs
  • Medical, dental, and vision coverage
  • Mental health support for employees and dependents through Lyra Health
  • Family planning and women’s health benefits through Carrot
  • Gym membership reimbursement and virtual wellness programs (including yoga)
  • 3 weeks PTO to start, with unlimited PTO after year one
  • Education expense reimbursement
  • Leadership development programs
  • Certified Payments Professional (CPP) certification support
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