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The Information Technology Services/Database Administration intern with the Virginia Department of Social Services will provide students an opportunity to combine their academic studies with on-the-job training and experience while completing their education. The internship program is designed around a project-based assignment, which will support the mission of the agency and the career goals and interest of the intern. This position will report to the DBA Manager and gain project based or work experience by performing basic Database Administrator Tasks, creating a Change Record in Service Now, reviewing Daily Database monitoring reports, and understanding ITIL Processes and tools for Change Management, Incident Management, and Ticket Management. The intern will also have the opportunity to learn from and work alongside the team to respond to an incident call, participate in different meetings with customers, and other duties as assigned that may enhance the learning experience.
