Data Transfers Office Process Analyst

Early Career • Jacksonville, FL

85d • $79,120 - $118,680

About The Position

The IMPaCT Team combines the Cross Border Data Clearance function, the Enterprise Data Office, Privacy, and Records and Information Management. The Enterprise CBDC (Data Transfers Office) drives the build-out and implementation of Citi's enterprise-wide data transfer framework and implements the transfers operating model. We are seeking an experienced AVP to support the cross-border data transfer clearance process for a major business segment within Citi. This role requires a solid understanding of regulatory requirements, data transfer processes, and control frameworks. The AVP will contribute to the implementation of Citi's enterprise data transfer framework, providing subject matter expertise, supporting business partners, and ensuring timely and compliant execution across multiple jurisdictions and stakeholder groups. This role is specifically within the Data Transfers Office.

Requirements

• 5-8 years of experience in privacy, regulatory operations, legal, compliance, or data governance within global financial institutions or enterprise settings.
• Proven ability to work effectively within cross-functional teams across multiple time zones in complex, matrixed organizations.
• Solid working knowledge of international privacy laws and cross-border regulatory requirements, including GDPR, CCPA, and other relevant regulations.
• Familiarity with automation tools, workflow platforms, and data analysis techniques.
• Understanding of risk and control frameworks, including process oversight and the implementation of effective controls.
• Strong communication skills, with the ability to convey information clearly and concisely.
• Proficiency in MS Excel and PowerPoint and office tools.
• CIPP/CIPM/CIPT/CISA certifications an added advantage.

Nice To Haves

• Adaptability to fast-paced environments and shifting priorities.
• Demonstrates effective problem-solving skills and a focus on structured solutions.
• Collaborates effectively with diverse, cross-functional global teams and control partners.
• Brings a good understanding of financial services business models, operations, and enabling technology platforms.
• Possesses strong analytical and interpersonal skills.
• Communicates clearly and confidently—able to articulate the story behind the data and translate complex issues into actionable insights.

Responsibilities

• Assist in the implementation and operationalization of new regulatory changes, contributing to data security initiatives to ensure compliance with data security standards.
• Provide support in the execution of the transformational data enablement strategy, including assisting with the development of consolidated, multi-domain assessment frameworks to streamline risk evaluations and facilitate workflow integration.
• Support the design and implementation of the target state operational model for the Data Transfers Office, contributing to efforts to drive consistency and reduce risk in DTO processes.
• Contribute to the simplification, standardization, and clarification of work processes, including assisting in the creation of content including documenting process flows, business guidance, communications.
• Work collaboratively with a team responsible for execution, coordination, and control adherence, contributing to a culture of excellence and continuous improvement.
• Assist in the implementation of a scalable and efficient operating model aligned with Citi's global data transfer framework, contributing to process optimization.
• Collaborate with legal, compliance, technology, and business teams to support seamless delivery and achieve common goals.
• Conduct quantitative and qualitative analysis to evaluate process performance, identify areas for improvement, and contribute to data-driven recommendations.
• Contribute to the creation of high-quality content, including playbooks, guidance documents, and FAQs, that simplifies and scales process knowledge across the organization.
• Assist in communicating regulatory and process information to subject matter experts (SMEs).
• Support the review and challenge of execution quality, escalate risks, and contribute to the development of effective remediation strategies.

Benefits

• Medical, dental & vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree