Data & Technology, Senior Technical Specialist

Southern California Edison•Pomona, CA

5d•Remote

About The Position

Join the Clean Energy Revolution Become a Data & Technology, Senior Technical Specialist at Southern California Edison (SCE) and build a better tomorrow. In this role, you will support Distribution Engineering (DE) operations through the management and enhancement of collaboration platforms, data systems, and process automation tools. You will be responsible for maintaining SharePoint sites and security groups, developing Power BI dashboards, administering SQL/Oracle databases, and improving workflows via Power Automate. As Data & Technology, Senior Technical Specialist , your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

Requirements

Five or more years of experience in technical support.
Possess a valid Class C Driver's License.

Nice To Haves

Bachelor's degree or higher in Business, Computer Science, Information Systems or other relevant discipline.
Proficiency with MS tools (PowerPoint, Excel, and Power BI).
Strong problem-solving and critical thinking abilities.
2 years of experience with SharePoint List, Power BI, relational database management systems (e.g. Oracle, SQL Server).
Data Collection & Preparation: Gathering, cleaning, and organizing data from various sources to ensure accuracy and readiness for analysis.
Insight & Reporting: Developing reports, dashboards, and visualizations to present complex data findings and actionable insights to stakeholders in an understandable way.
Data Management: Designing, building, and maintaining databases, data models, and data pipelines to support data analysis and reporting efforts.

Responsibilities

Provides full-time technical support to the operations and business unit staff
Aids in managing subcontractors' schedules for fielding and design deliverables, providing vendor liaison support and maintaining third party relationships
Establishes, documents, and maintains procedures and guidelines related to the day-to-day operational support provided to the operations and business unit staff
Maintains tracking for long-term performance evaluations and ensures adherence to baseline requirements
Documents field trips and product analysis to enable continuous improvement of troubleshooting procedures, product installations, and product robustness
Presents project status updates to senior managers during weekly progress meetings
Helps develop the scopes of work required by pole owners and power utilities for design and pole loading analysis
Resolves incidents and problems and provides support to the monitoring and reporting of the supported systems performance, collaborating with teams in an Agile environment to deliver project goals and solutions
Validates and maintains reference information, documentation and data bases in order to effectively evaluate, design and engineer complex work requests
Performs in-depth analysis, develops recommendations, and may provide consulting to address customer and/or Company problems/issues which cross organizational boundaries and require thorough technical knowledge to resolve
Leads team or participate as a team member during implementation of specialized technical projects
A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.