Optiv + ClearShark is looking for a Data/Splunk Engineer who is a proactive and self-motivated individual, responsible for executing routine tasks outlined in a statement of work with minimal oversight and ensuring adherence to project timelines and deliverables. To be successful in this role, the Data/Splunk Engineer will maintain and obtain certifications aligned with industry standards to enhance their expertise. They are expected to utilize problem-solving skills to find effective resolutions and to escalate complex issues promptly. Excellent communication skills are essential for this role, as these individuals will interact with clients regularly. How you'll make an impact: Spend 5% of their time focusing on sales and client engagement. Spend 10% of their time focusing on training and talent development. Spend 85% of their time on engagement delivery. Execute all tasks outlined in the scope of work and follow standard operating procedures with minimal oversight. Work with clients to analyze and understand their needs and objectives. Collaborate with senior engineers on more complex engagements. Provide technical support and troubleshooting assistance to clients during and after project implementation. Escalate complex issues to the appropriate teams or engineers as necessary. Document project progress, issues, and resolutions in a concise and timely manner. Consistently self-review work to identify and improve approaches for producing high-quality work. Develop and maintain strong relationships with clients to ensure satisfaction. Adhere to availability standards for responding to client inquiries. Communicate technical concepts effectively to clients. Identify and communicate cross-sell and up-sell opportunities with the account team across services. Demonstrate proactive engagement in obtaining and maintaining certifications and cultivating technical proficiency in accordance with industry standards. Provide input to leadership on needed training and development. Proactively engage with mentors for assistance and guidance as necessary. Shadow colleagues and actively participate in practical exercises within the company’s lab while not assigned to an engagement.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed