Data Specialist

HAMBURGER HOME INC•Los Angeles, CA

2d•$23 - $25

About The Position

Under the direction of the Director of Impact and Innovation, the Data Specialist provides administrative and data support as part of the Data and Impact Team. This role is critical to ensuring the accuracy, completeness, and integrity of program and organizational data used for reporting, quality improvement, and decision-making. The Data Specialist supports agency-wide data collection efforts, maintains internal and external reporting systems, assists with surveys and outcome measurement tools, and collaborates with program staff to resolve data issues. This position plays an active role in Aviva’s continuous quality improvement efforts and contributes to strengthening systems that support accountability, learning, and impact.

Requirements

Ability to speak, read, write and understand English
Must have excellent oral and written communication skills
Must have excellent interpersonal and customer service skills
Strong attention to detail and accuracy
Ability to handle sensitive information with professionalism and confidentiality
Ability to multi-task and prioritize various projects
Proficient in using Microsoft Office, including Excel and PowerPoint
Proficient in using standard office equipment including computers, telephones, copy machines, fax machines
Bachelor’s degree
Minimum of 2 years working in an office setting required
Tuberculosis clearance
Department of Justice/Fingerprint clearance
Satisfactory completion of health screening
Proof of legal eligibility to work in the United States
Satisfactory driving record

Nice To Haves

Experience with Survey Monkey and Canva, a plus
Previous experience as Administrative Assistant and/or Data Entry Specialist preferred
Previous experience at Social Service and/or Mental Health agency preferred
Spanish Speaker preferred

Responsibilities

Track and process Outcome Measures tools and data for the agency’s Department of Mental Health (DMH) programs; this includes collecting tools from staff, as well as entering the data into the internal tracker and DMH’s database for reporting.
Enter and maintain data in internal tracking systems and external databases.
Conduct routine data audits and quality checks to ensure accuracy, completeness, timeliness, and consistency across databases and electronic health record (EHR) systems.
Identify data discrepancies and collaborate with program staff and stakeholders to resolve errors and ensure compliance with reporting requirements.
Generate and distribute routine weekly, monthly, and ad-hoc reports for program staff, leadership, and other stakeholders.
Support the preparation of data summaries and materials used for internal meetings, quality improvement initiatives, and external reporting.
Maintain organized data files and documentation to support transparency and audit readiness.
Provide support for agency-wide survey administration, including preparation for survey launches, monitoring response rates, and managing data entry in SurveyMonkey.
Assist staff and participants with survey completion.
Assist with client quality check calls, as needed, to gather data and feedback on service quality and client experience.
Support data-informed decision-making by ensuring reliable and accessible data systems.
Provide administrative and logistical support for monthly and quarterly meetings led or supported by the Director of Impact and Innovation (e.g., Line of Sight Committee), including scheduling, preparation of materials, note-taking, and follow-up.
Support special projects, data collection efforts, and cross-departmental initiatives as assigned.
Participate actively in quality improvement projects and initiatives led by the Data & Impact Team.
Travel to other Aviva locations as needed for data collection, training, or special projects.
Sensitive and responsive to the cultural differences among the agency’s client population.