Data Specialist - ORCA Center

DESC•Seattle, WA

About The Position

The ORCA Center Data Collection Coordinator is responsible for ensuring ORCA client information is collected and entered accurately and timely in DESC’s electronic health record. This role works closely with the clinical team to help manage the flow of patients arriving at the clinic and to collect and enter data needed for client care. In addition to completing data entry, this role reviews ORCA data to correct any missing or erroneous data. This is an administrative, non-clinical role.

Requirements

Attention to detail and ability to meet deadlines.
Strong computer skills including accurate data entry and ability to quickly learn new software.
Experience with Microsoft Excel and ability to conduct basic data analyses.
Possess strong verbal communication skills.
Initiative and creativity in problem solving and system development.
Desire to serve people with complex needs who are or have been experiencing homelessness and are living with serious and persistent mental illness, substance use disorder, and other complex medical conditions.
Able to work effectively with clients displaying a wide range of challenging behaviors.
Adaptable to changing priorities, processes, or workflows as the program grows and evolves.
Able to give and receive constructive feedback.
Familiar with trauma-informed care, harm reduction, and equity and social justice principles.
Possess cultural humility and able to work effectively with individuals of diverse backgrounds and identities.

Nice To Haves

Experience working with people experiencing homelessness, mental illness, and/or substance use disorder
Experience working in a clinic and using an electronic health record
Experience with data quality assurance or quality improvement

Responsibilities

Collaborate closely with the clinical team to support the patient check-in process and ensure smooth clinic flow.
Complete data entry for ORCA program clients including enrollment information, registrations, and verifying insurance status.
Ensure data is entered in accordance with regulator, funder, and program/agency requirements.
Review electronic records and reports for quality assurance and quality improvement. Address observed issues.
Work with ORCA Center staff and leadership to develop and improve workflows.
Support ORCA program with other administrative and operational tasks.
Other duties as assigned.