Data Specialist I

WM • Westborough, MA

1d • $24 - $32 • Remote

About The Position

Under general supervision, the Data Specialist is responsible for gathering and inputting all daily data. This role is also responsible for ensuring all operational data is entered and/or keyed correctly and ready for review by the Ops Analyst by the end of each working day.

Requirements

• High School Diploma (accredited)

Nice To Haves

• Prefer a minimum of two (2) years of experience with customer service, administrative support and data entry; experience with billing and/or business analytics is a plus.
• Proficiency with Microsoft Office Suite.
• Proficiency with Opus, FastLane, MAS, OCSD, PMT (Performance Measurements Toolset), Kronos (reporting), Power BI (read reports), Resource Center and PVA are a plus.

Responsibilities

• Communicate daily with driver(s) on designated communication platforms regarding missing time clock entries.
• Validate all driver and helper information (including check-in/check-out), OPUS confirmations, and KRONOS information
• Validation of Next Day Optimization (NDO) data
• Manage cases and confirm/close-out customer tickets daily
• Assist with data collection and reporting required for incentive pay programs
• Billing, area disposal reconciliation and reporting; update accounts in MAS with appropriate information as needed
• Shared responsibility with Business Manager to maintain data and site records
• Other duties as assigned

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Short Term Disability
• Stock Purchase Plan
• Company match on 401K
• Paid Vacation
• Holidays
• Personal Days

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees