Data Specialist 2

About the position

We are seeking an experienced Data Specialist to join our team. The Data Specialist 2 will be responsible for handling complex data tasks, ensuring data accuracy, contributing to process improvements, and supporting data-related projects. This role involves performing advanced data management functions, independently troubleshooting issues, analyzing data for quality insights, and assisting the Data Team Lead in achieving key data objectives, particularly around e-commerce data enhancement. Success in this role requires strong analytical skills, attention to detail, and effective communication across the team and with cross-functional departments.

Responsibilities

• Process complex and high-volume data tasks accurately and efficiently (e.g., Zendesk tickets, new dealer setups, product information updates).
• Manage comprehensive product information entry (pricing, descriptions, images, specs), ensuring consistency and accuracy across systems.
• Perform advanced updates and mapping for filters like Year, Make, Model (YMM), understanding the downstream impact.
• Oversee image acquisition and management, employing effective sourcing strategies.
• Proactively identify, analyze, and resolve data discrepancies and inconsistencies using advanced techniques (e.g., complex Excel functions).
• Conduct thorough data verification against source documents and system checks.
• Participate actively in regular data audits (file checks, pricing, etc.) and implement corrective actions.
• Analyze data sets to identify trends, potential errors, or areas for improvement.
• Independently troubleshoot and resolve complex data errors and system issues.
• Identify inefficiencies in existing data processes and propose solutions to the Team Lead.
• Assist in testing and implementing new data procedures or tools.
• Contribute to the documentation of data processes and best practices.
• Collaborate effectively with team members and other departments to resolve data inquiries and support data needs.
• Participate in data-related projects under the guidance of the Team Lead, contributing to specific tasks and analyses.
• Assist in training and mentoring Data Specialist 1s on specific tasks or processes as needed.
• Actively contribute in team meetings, working sessions, and training.
• Communicate clearly and proactively regarding task status, challenges, and findings.
• Contribute to e-commerce data optimization tasks (e.g., refining titles, attributes, categories) under the guidance of the Team Lead.
• Participate in data cleanup projects, executing assigned tasks diligently.
• Adhere strictly to company policies regarding data confidentiality and security in all tasks.

Requirements

• Proven experience (typically 2-4+ years) in a data entry or data management role.
• Demonstrated ability to handle complex data tasks with high accuracy.
• Strong attention to detail and commitment to data quality.
• Advanced proficiency in Microsoft Excel (complex formulas, VLOOKUP/INDEX-MATCH, pivot tables required; macro understanding is a plus).
• Working knowledge of SQL for data querying (preferred).
• Good analytical and problem-solving skills, with the ability to work independently.
• Strong organizational and time management skills.
• Strong written and verbal communication skills, with experience collaborating across teams.
• Experience with ticketing systems (Zendesk preferred) and ERP systems.
• Familiarity with automotive aftermarket parts or e-commerce data (highly desirable).
• Proactive attitude and willingness to contribute to improvements and projects.
• Understanding of data privacy and confidentiality principles.

Benefits

• Medical, dental, and health insurance
• 401k with company match & immediate vesting
• PTO (Paid Time Off)
• Short term and Long-Term Disability
• Life Insurance and more!