Data Scientist, Decisions - Customer Care Tech
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About The Position
At Lyft, our purpose is to serve and connect. To do this, we start with our own community by creating an open, inclusive, and diverse organization. As part of the Data Science team, you will work in a fast-paced environment where data-driven decisions directly shape Lyft's future products and services. Our Data Scientists tackle complex challenges with high impact, driving forward Lyft's strategic goals with a strong emphasis on customer experience and operational efficiency. As a Data Scientist, Decisions, you will apply analytical expertise to influence critical product and business decisions on the Customer Care team. You will own individual projects end-to-end, aligning with cross-functional (XFN) partners-including product, engineering, and design-to deliver actionable insights and scalable solutions. This role requires strong technical proficiency, independent problem-solving, and a proactive approach to aligning work with broader team objectives.
