Data Science Manager - Risk

Eventbrite, Inc.

158d • $157,800 - $236,600

About The Position

Eventbrite is a bustling marketplace where anyone can post an event in minutes or buy a ticket in seconds. The Risk pillar builds the guardrails that ensure our creators get paid and our attendees find amazing events. We ensure great experiences happen reliably and without unnecessary risks even as Eventbrite launches innovative features and expands into new markets across the world. Keeping ahead of fraudsters requires a balance of proactivity and reactivity with the agility to switch focus when necessary. Our data scientists are central to the automation that keeps threats to our payment platform and our users without our creators or consumers noticing by designing low profile, high precision, AI- and ML-driven solutions to the ever-changing landscape of threats.

Requirements

• Outstanding interpersonal and communication skills including facilitation skills involving the whole team in group based decision making.
• Fluency with machine learning algorithms and AI solutions including deploying and monitoring in a real-time production environment.
• Ability to lead the design of sources of truth, navigate data processing dependencies and drive toward improved reliability.
• Strong experience with data processing and machine learning using a python-based stack (>4 years).
• Excellent communicator experienced in collaborating with management in product, engineering, and operations.
• Demonstrated ability to grow and lead high-functioning, diverse technical teams through coaching, training, and career development (>2 years).
• Experience working within a highly collaborative, remote-first environment.

Nice To Haves

• Direct experience in content moderation, fraud and spam detection or related topics.
• Experience with DBT, Airflow, Sagemaker ecosystem, and Tableau.
• Active Eventbrite user with a passion for live events.

Responsibilities

• Manage a team of data scientists and analysts that designs and deploys machine learning solutions.
• Design the rules that help respond quickly to issues that arise.
• Develop reliable data sources that measure success through business impact.
• Oversee transaction monitoring, account security, and spam detection and content moderation.
• Leverage familiarity with classic approaches or learn new ones to develop practical, durable solutions to trust issues.
• Design monitoring and feedback loops to confirm that solutions remain reliable as the platform develops.
• Identify opportunities to improve team operation through technical recommendations and process improvements.

Benefits

• Comprehensive benefits and wellness package above and beyond standard medical benefits.
• Support in a remote environment.
• Wellness allowance.
• Carrot family planning benefit.
• Origin Financial Planning service.
• Modern Health and BriteBreaks (generally the first Friday of every month off).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Master's degree
• Number of Employees: 1,001-5,000 employees