Data Review Specialist

Verida Inc • Villa Rica, GA

1d

About The Position

Under the direction of the Regional Manager review, communicate and report previous day late trips with providers that have exhibited higher late percentages.

Requirements

• Excellent research and problem-solving skills
• Excellent time management skills; ability to complete tasks on time and within budget
• Superior written and oral communicative skills
• Proficient in Microsoft Word, Outlook and Excel.
• Self-directed.
• Ability to recognize positive or negative trends and communicate these changes
• Duties require professional verbal and written communication skills and the ability to type 40 wpm
• Willingness and ability to work overtime when needed
• Ability to multi-task

Responsibilities

• Collect and analyze the daily data regarding the on-time performance of non-emergency transportation providers.
• Use of space and time reports, pickup and delivery standards reports and specific trip information to compile reports on trips that did not meet the on-time performance standards as set by the provider contract.
• Communicate daily with providers in order to gather reason responses for all late trips.
• Communicate with Call Center personnel regarding discrepancies identified within the InSight system that may affect reporting.
• Track on-time performance and maintain accurate records of performance levels for each provider reviewed.
• Enter responses sent by providers in InSight daily.
• Ability to analyze results and make recommendations for changes to business processes to management.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED