Description General Description and Classification Standards: Performs seasoned-level reporting and analysis work in support of departmental research, performance reporting, operations management, and departmental operations. Plans and executes projects to study operations effectiveness or trends. Designs and prepares reports by accessing databases or by consolidating data from multiple sources. Lays out report formats and produces reports. Summarizes data and provides commentary or observations based on analysis. Position does not perform data entry. Sources of data may be enterprise systems, complex spreadsheets, databases, etc., requiring specialized expertise or training. Note: positions in this class may also lead other related administrative or operations processes within the organization provided they have a similar level of professional challenge. Supervision Received: Direction received is very general and focuses on end results and is typically collaborative in nature. Position plans own work and project schedules and sequences. Responsibilities Essential Duties and Responsibilities: These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. Receives assignments and plans for data collection and analysis for assigned departmental functions or activities. Designs custom reports and data displays for projects and standard report formats for ongoing functions based on organizational needs for information. Reviews assigned operating records and/or databases for quality. Identifies processes or reporting functions that do not provide the necessary level of completeness, detail or accuracy. Designs standard report formats based on organizational needs for information. Retrieves and summarizes data from various information systems for inclusion into research or operating reports. Writes queries in the appropriate reporting language. Reviews monthly operating statistics and operating data and prepares operating reports. Leads or participates in internal and external research projects by collecting, reviewing, and summarizing results. Generates reports, presentations, graphics, forms and other documents to demonstrate information flow and project results. Presents periodic reports or special projects to organizational management. Interacts with line staff, managers and supervisors when conducting studies, surveys, or audits. Performs other duties related to the maintenance and operation of administrative and information systems related to the area of assignment. May interpret organizational policies and recommend exceptions; establishes work methods, timetables, performance standards, etc. May p rovide s leadership to lower level, interns, temporary employees, etc. Serves as a technical resource or mentor to other employees. May perform other duties as assigned. The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees