Data Quality Specialist

Shelter House • Fairfax, VA

4h • $52 - $56

About The Position

The Data Quality Specialist is a full-time position dedicated to providing data quality support for emergency shelter, outreach, hypothermia and housing programs operated by Shelter House in Fairfax County. The specialist will manage the established data collection processes for the shelter and housing programs and submit an array of monthly reports to various funders about those programs. Through monthly data analysis, the specialist will provide feedback to staff relative to maintaining high data quality standards and report on program and demographic trends related to the populations served and services provided. Training and supporting staff in effective data habits is also the specialist's responsibility. The specialist will work closely with the Data Director in managing a number of funding reports, internal spreadsheets, and data requests. In keeping with the larger mission of Shelter House's data program, the specialist will model and promote the agency's data goals of developing the agency's data literacy, using data responsibly, and maintaining high data quality.

Requirements

• A bachelor's degree in human services / related field or commensurate experience
• Familiarity and proficiency with social service and/or health data systems, particularly those with federal requirements
• Strong public speaking, written and oral communication skills
• Self-directed
• Detail-orientated
• Able to think systemically
• Ability to prioritize competing responsibilities and make sound judgements
• Ability to come on-site as needed for staff meetings and trainings
• Annual TB Test is required
• Ability to sit or stand for long periods
• Ability to lift items weighing 10-20 pounds

Nice To Haves

• A master's degree in human services / related field
• Experience with HMIS and HUD data standards and performance measures
• Proficiency in Microsoft Excel
• Background in developing and leading staff trainings

Responsibilities

• Field technical support questions from program staff
• Monitor the data quality process for assigned programs
• Analyze and assess report data
• Certify that required data is complete and accurate
• Direct and train case managers on internal data standards, state and federal regulations, and other applicable guidelines
• Complete data reports for multiple funding streams at the direction of the Data Director
• Participate in file reviews to ensure documentation follows agency's philosophy, grant and contract requirements, and all applicable federal, state, and local regulations
• Support leadership and program staff in gathering, analyzing, and reporting data for grant and impact reports
• Acquire and sustain competency with HMIS and HUD requirements as they relate to data collection, reporting, analysis, and data retention
• Create internal policies that enforce HMIS and HUD requirements
• Support program management in incorporating client feedback and surveys into program analysis as the program grows
• Present data to staff at monthly meetings and occasional meetings with funders
• Ensure compliance with all agency policies
• Proficiently operate a personal computer and Microsoft Office products (Outlook, Excel, SharePoint, OneDrive, Teams)
• Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect and Empowerment
• Perform other duties deemed necessary to support the programs and agency

Benefits

• Medical, Dental & Vision Insurance
• 401K contributions with a 4% employer match
• 13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off
• Two Semi-Annual Team Building Events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees