Data Quality Specialist
About The Position
The Data Quality Specialist is a full-time position dedicated to providing data quality support for emergency shelter, outreach, hypothermia and housing programs operated by Shelter House in Fairfax County. The specialist will manage the established data collection processes for the shelter and housing programs and submit an array of monthly reports to various funders about those programs. Through monthly data analysis, the specialist will provide feedback to staff relative to maintaining high data quality standards and report on program and demographic trends related to the populations served and services provided. Training and supporting staff in effective data habits is also the specialist's responsibility. The specialist will work closely with the Data Director in managing a number of funding reports, internal spreadsheets, and data requests. In keeping with the larger mission of Shelter House's data program, the specialist will model and promote the agency's data goals of developing the agency's data literacy, using data responsibly, and maintaining high data quality.
Requirements
- A bachelor's degree in human services or a related field, or commensurate experience
- Familiarity and proficiency with social service and or health data systems, particularly those with federal requirements
- Strong public speaking, written, and oral communication skills
- Self directed
- Detail oriented
- Able to think systemically
- Ability to prioritize competing responsibilities and make sound judgment
- Ability to come on site as needed for staff meetings and trainings
Nice To Haves
- A master's degree in human services or a related field
- Experience with HMIS and HUD data standards and performance measures
- Proficiency in Microsoft Excel
- Background in developing and leading staff trainings
Responsibilities
- Field technical support questions from program staff
- Monitor data quality processes for assigned programs
- Analyze and assess report data
- Ensure required data is complete and accurate
- Train and support case managers on internal data standards, and state and federal regulations
- Complete data reports for multiple funding streams at the direction of the Director of Analytics and Insights
- Participate in file reviews to ensure documentation aligns with agency philosophy, grant and contract requirements, and applicable regulations
- Support leadership and program staff with data collection, analysis, and reporting for grants and impact reports
- Maintain competency with HMIS and HUD requirements related to data collection, reporting, analysis, and retention
- Develop internal policies that support HMIS and HUD requirements
- Support program management in incorporating client feedback and surveys into program analysis
- Present data to staff at monthly meetings and occasionally to funders
- Ensure compliance with all agency policies
- Proficiently use a personal computer and Microsoft Office applications including Outlook, Excel, SharePoint, OneDrive, and Teams
- Exemplify Shelter House's core values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iCARE)
- Perform other duties as needed to support programs and the agency
Benefits
- Medical, Dental & Vision Insurance
- 401K contributions with a 4% employer match
- 13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off
- Two Semi-Annual Team Building Events
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
