Data Quality Manager, Bureau of Equitable Health Systems

City of New York • Long Island City, NY

13d

About The Position

Open to permanent Administrative Manager – Non-Managerial . The Center for Health Equity and Community Wellness (CHECW) seeks to eliminate racial and other inequities resulting in premature mortality. With an unwavering grounding in history and structural analysis, CHECW works to increase visibility of the harm perpetuated by centuries of racist, socially unjust policy while pushing towards redress for the most impacted NYC communities. CHECW addresses inequity across community and healthcare systems in partnership with community, faith-based, and health care organizations. CHECW's work focuses on social determinants of health, including environmental and commercial determinants, and addresses both upstream and downstream factors to improve health and well being of New Yorkers. CHECW is comprised of the Bureau of Bronx Neighborhood Health, the Bureau of Brooklyn Neighborhood Health, the Bureau of Harlem Neighborhood Health, the Bureau of Chronic Disease Prevention, the Bureau of Health Equity Capacity Building, the Bureau of Equitable Health Systems and the Bureau of Finance, Administration and Services. The division's Deputy Commissioner also serves as the Agency's Chief Medical Officer. The Bureau of Equitable Health Systems unifies several units to strengthen the Department's ability to strategically partner with the NYC healthcare system (including but not limited to integrating behavioral and community linkages into primary care practice). The bureau will engage primary care providers, hospitals, and other healthcare systems to implement evidence-based strategies, leverage information to support planning and technical assistance for providers and payers; advance policy to close the racial equity gap for priority health outcomes; and surface opportunities where health care can influence and connect individuals to social support and address the whole person, beyond aliments. The Bureau of Equitable Health Systems seeks to hire a Data Quality Manager to join the Community Healthcare Support Team. The Data Quality Manager will manage data aspects of several highly visible grants and collaborate with internal and external stakeholders to make sure that deliverables are met.

Requirements

• A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or 2. An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or 3. A four-year high school diploma or its educational equivalent and six years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or 4. Education and/or experience equivalent to "1", "2" or "3" above. However, all candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in "1", "2" or "3" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the administrative, managerial, executive or supervisory experience described in "1", "2" or "3" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

Nice To Haves

• Excellent project management skills with experience in managing and supervising projects
• Excellent organizational skills
• Experience with Health Information Technology with a focus in population health management.
• Strong command over written and verbal communication.
• Excellent interpersonal and presentation skills.
• Good understanding of the organization's overall business and its objectives.
• Ability to work within a team and provide support to the other staff.
• Ability to perform in cross-functional team approach and job responsibilities.
• A multi-tasker with strong ability to work under pressure.
• Ability to prioritize work, meet deadlines and produce quality results on time with attention to detail.
• Proficient in using computer with related knowledge of software programs.

Responsibilities

• Manage and support processes related to the implementation of data acquisition workflows.
• Work Closely with the Executive Director of Community Healthcare.
• Support BEHS leadership to identify emerging technology that can be incorporated into quality improvement projects.
• Shadow field team staff to external partner sites and assess data accuracy and workflow efficiency.
• Identify opportunities and develop strategies to advance programmatic activities.
• Keep the relevant staff informed about upcoming deadlines deliverables, thereby ensuring smooth completion of work responsibilities.
• Provide internal and external stakeholders with training on new protocols, technology and workflows aimed at the improved management of chronic illness.
• Provide technical assistance to external partners related to data for project deliverables.
• Manage and assist in the implementation of special projects and requests made by the Executive Director of Community Healthcare Support.

Benefits

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
• Benefits: City employees are entitled to unmatched benefits such as: o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund. o a public sector defined benefit pension plan with steady monthly payments in retirement. o a tax-deferred savings program and o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees