Data Quality Manager

Southern Water•Worthington, MN

52d•Hybrid

About The Position

At Southern Water, we're on a bold journey to become the UK’s most data-intelligent water utility. Data, Analytics and AI are no longer supporting functions — they are the beating heart of our operations, recognised by our Executive Team as integral to our operating model. We're embedding data and analytics across every corner of the organisation, building a seamlessly connected, insight-driven environment that powers smarter decisions, optimised processes, and enhanced customer experiences. Our transformation is ambitious: We're moving from data-aware to data-driven, where every insight drives action and every pattern reveals opportunity. We're turning data into our most powerful asset, unlocking operational excellence and customer value through advanced analytics. We're evolving from basic automation to cognitive operations, where systems learn, adapt, and make decisions autonomously. We're embedding intelligence into every process, building a living, learning organisation that improves every day. We're democratising data, empowering every employee with the insights they need to innovate and excel. This is more than a transformation — it's a revolution in how we manage water, serve our communities, and protect our environment. If you're passionate about data and ready to shape the future of water management, we want to hear from you. Data Quality Manager As Data Quality Manager, you’ll play a pivotal role in delivering our Data Transformation Plan, with a sharp focus on implementing and advancing our Data Quality Framework using MS Purview. You’ll be a champion for data quality, driving improvements that unlock business value and enhance decision-making across the organisation.

Requirements

Proven experience in Data Quality Management and enterprise tooling (MS Purview).
Strong understanding of data governance frameworks, metadata management, and master data principles.
Ability to identify data issues, perform root cause analysis, and implement corrective actions.
Experience developing and maintaining Data Dictionaries, Catalogues, and Business Glossaries.
Excellent communication and stakeholder engagement skills, with the ability to influence and negotiate effectively.
Knowledge of GDPR and data privacy standards, with a risk-aware mindset.

Nice To Haves

Experience managing large-scale data quality initiatives.
Familiarity with Agile methodologies.
Passion for data literacy and enabling others to succeed through data.

Responsibilities

Lead the development and operation of the Data Quality Committee, engaging Data Owners, Stewards, and stakeholders to drive continuous improvement.
Monitor and report on data quality performance using enterprise tooling (MS Purview), identifying issues and coordinating resolution.
Develop KPIs and metrics that provide visibility and actionable insights to Data Owners.
Collaborate across Data Governance, Architecture, BI, and Analytics teams to ensure alignment and quality in data product delivery.
Promote a culture of data quality and fluency, helping the organisation understand and value high-quality data.
Influence and inspire stakeholders at all levels, both technical and non-technical, to embed data quality into every initiative.