Data Quality Analyst

Axis Community Health • Pleasanton, CA

7h • Onsite

About The Position

Axis Community Health, a nonprofit established in 1972, provides comprehensive healthcare services to over 15,000 individuals across all age groups in the Tri-Valley area. The mission of Axis Community Health is to provide quality, affordable, accessible and compassionate health care services that promote the well-being of all members of the community. Our mission is rooted in delivering high-quality patient care, encompassing primary healthcare, mental health support, and dental services. We are committed to ensuring access to essential healthcare services for every member of our community, irrespective of financial status, living situation, or insurance coverage. The Data Quality Analyst is responsible for collecting, analyzing, and interpreting healthcare data gathered from multiple sources to improve patient outcomes and operational efficiencies. This position performs project management and process improvement initiatives to support Axis Community Health’s mission of providing high-quality healthcare services to our community.

Requirements

• Bachelor’s Degree in Healthcare Administration, Public Health, Statistics, Information Systems, or a Healthcare related field, with at least one (1) year of experience in a healthcare setting or possession of a clinical certificate or licensure (Medical Assistant/L.V.N.) preferred.
• Minimum of one (1) year experience with SQL and solid understanding of a range of query tools such as Crystal Reports, Business Objects, Clarity, Tableau, etc.
• Aptitude for information systems and utilizing quality improvement methods to improve patient outcomes.
• Hands on experience performing reporting analysis and developing custom reports.
• Thorough knowledge of the principles and methods of research methodology, statistical analysis and report design.
• Demonstrated system analytical skills and experience.
• Ability to present statistical and technical data in a clear and understandable manner utilizing appropriate visual aids.
• Ability to plan, organize and lead data collection activities.
• Able to work with minimum supervision.
• Knowledge of legal, regulatory and policy compliance issues (especially HIPAA).
• Ability to work independently, learn new tasks/handle multiple tasks, solve problems, meet deadlines, and show strong self-motivation and initiative.
• Must possess a valid and current driver’s license with reliable transportation, a clean driving record and automobile insurance is required.
• Strong employee relations, and interpersonal skills.
• Excellent business writing, communication, editing, and proofreading skills.
• Ability to interact effectively and in a supportive manner with persons of all backgrounds.
• Proactive, self-motivated and able to work independently in a fast-paced environment as well as on a team with the ability to exercise sound independent judgment.
• Ability to maintain a high level of confidentiality and a professional demeanor and must positively represent the organization at all times.
• Ability to establish and maintain positive and professional working relationships.
• Must be able to adjust priorities quickly as circumstances dictate.
• Must be able to be at work regularly and on time.
• Must be a dynamic self-starter with demonstrated ability to work in a group setting.
• A can-do attitude and attention to detail with the ability to organize.
• Ability to type a minimum of 35 WPM with minimal errors.
• Must have good computer skills using Microsoft Office, Teams, SharePoint, and the ability to use other Axis departmental systems.
• Must be able to use office equipment (i.e. copier, fax, etc.).

Nice To Haves

• Knowledge of OCHIN EPIC clinical, operational, and billing workflows with experience in Epic population health management and reporting tools preferred.

Responsibilities

• Extract, analyze, manage, and report data results to Axis Staff, Axis’ governing board, and key stakeholders.
• Develop and maintain analytic and reporting capabilities and communication of findings to contribute to data-driven business decisions supporting organizational strategies.
• Responsible for conducting full lifecycle analysis to include definition of requirements, validation of data and reporting schedules.
• Develop and promote automation of reporting to Axis Business Units.
• Streamline reusable methodologies for extracting requested information from database systems.
• Performs data validation, data reconciliation and the retrieval of missing data when required.
• Maintains and tracks and trends of quality reports and preparing summary reports for various departments and committees.
• Develops and maintains databases as required by the department.
• Using data, assists in ensuring that processes and protocols are effective, thereby improving the quality and efficiency of care.
• Assists in the development, communication, and education of Axis staff regarding reporting and quality initiatives related to regulatory and health plan requirements, including but not limited to: HRSA, HEDIS, Community Health Center Network (CHCN), UDS, Meaningful Use, and grant requirements.
• Reports out the auditing process for Data Outcomes including identifying trends and articulates current performance in specific areas/indicators.
• Benchmarks performance against clinical industry standards.
• Help operationalize the Care Based Incentive Program for providers.
• Collaborate with providers on PDSAs to improve the health of the population.
• Coordinate Peer Review, with direction from the Chief Medical Officer (CMO).
• Coordinate Community Health Center Network (CHCN) audits.
• Complete ad-hoc report requests, documenting progress in ticketing system.
• Analyze audit reports and make recommendations for interventions to improve performance.
• Coordinate Quality Enhancement Pilot Projects with the Community Health Center Network (CHCN) and Alameda Health Consortium (AHC).
• Facilitate improvement and cross departmental collaboration yielding positive results.
• Communicate improvement opportunities, issues, project updates, and alerts to Change Management Group, Quality Enhancement Committee, and CHCN QM meetings.
• Assist in the implementation of new technologies and systems.
• Drive to other sites and locations as needed to perform job duties or support organizational operations.
• Participate in staff meetings, and attend other meetings and training events as assigned.
• May be required to perform other related duties, responsibilities, and special projects as assigned.

Benefits

• Employer paid health, dental, and vision benefits to the employee.
• Option to participate in a 403(B) retirement plan with employer matching contribution.
• Partial educational reimbursement.
• 12 paid holidays.
• Accrued paid time off with each pay period.
• Employee discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees