Data Quality Analyst
About The Position
Have you been looking for a company that you can get behind and feel good about the impact it has on sustainability and recycling efforts? Quest is a full-service environmental consulting and management group supporting the efforts of Fortune 500 companies seeking to maximize profits and mitigate risks and minimize their ecological footprints. If you want an opportunity where your efforts make an impact, Quest has an opportunity for you. The ideal person must be able to multi-task, work independently and have strong attention to detail while being able to collaboratively communicate across departments. The Data Quality Analyst is responsible for ensuring data quality and managing exception-related issues. This position requires a strong understanding of the business rules and operations for Solid Waste, Industrial, and National Accounts clients. The role involves close collaboration with Vendor Relations, Client Services, the Data Quality Manager, Accounting, and IT to address and resolve exceptions in a timely, accurate, and efficient manner. Emphasis is placed on maintaining high data integrity, ensuring process efficiency, and delivering reliable solutions to complex challenges.
Requirements
- At least 5 years of previous experience
- Clear written and verbal communication skills
- Superior customer service & relationship building skills
- Positive attitude and team player
- Ability to multi-task while maintaining data integrity
- Cooperative and willing to assist others as a team
- Displays dependable and reliable behavior
- Effective at problem solving and ability to “think on your feet”
- Intermediate computer skills including Microsoft Office (Excel, Word, and Outlook) , Teams, and comfortable with internet research.
- Aptitude to work in multiple systems and learn new systems quickly
- Responds well in a dynamic and fast paced environment
- Flexible, uses critical thinking skills and open to learning new ideas/skills.
- Proven self-starter with growth potential, attentive to detail, strong interpersonal skills with the ability to acquire needed information from various sources.
- Experienced in effectively working in a cross-functional environment, interacting with multiple departments.
- Ability to work overtime from time to time as requested.
- Consistent and reliable attendance and work ethic.
- Process oriented.
- Organized with strong attention to detail.
- Able to work independently with minimal guidance and as part of a team.
Nice To Haves
- Bachelor’s degree preferred, or an equivalent combination of education and relevant work experience
Responsibilities
- Maintain data quality by implementing and improving processes that ensure proactive front-end Master Pricing (DUB) and Purchase Order (PO) data integrity.
- Responsible for accurate and up-to-date data management in systems like Smartsheet, the data warehouse, and Phaseware.
- Collaborate with IT to identify and address data gaps.
- Manage the full lifecycle of exceptions, from initial identification to resolution.
- Process a high volume of exceptions in tools such as Scan & Capture and Quest Core.
- Accurately research, track, and resolve exceptions, including understanding exception codes and their solutions.
- Ensure timely and accurate system updates for vendor CPIs, client CPIs, service level changes, cost-saving initiatives, and market alignments.
- Manage one-off service level updates through the user interface.
- Review the business rules when updating the data warehouse or approving updates from Vendor Relations or Client Services.
- Analyze the updates and challenges from the requester as needed.
- Review PO frequency and closed market revenue/cost data monthly before PO generation.
- Partner closely with internal teams, including finance and accounting, client services, and vendor relations, to address issues and ensure seamless operations.
- Communicate effectively with vendors and colleagues to resolve discrepancies and build trustworthy relationships.
- Process, organize, and prioritize a variety of documents, reports, and records with high attention to detail.
- Provide problem-solving resources and develop solutions for complex issues.
- Continuously enhance processes to improve overall efficiency and accuracy.
- Consistently maintain prompt and reliable attendance.
- Perform other duties and projects assigned based on business needs.
Benefits
- Medical/Dental/Vision
- 401(k) Plan
- Life and STD
- Company paid Life, Short term disability plan (voluntary employee-paid LTD is offered)
- Eligibility for health and life insurance plans: 1st of month following date of hire
- Remote/hybrid work environment
- 401k plan with employer match
- Employee Stock Purchase Plan
- Paid Holidays, Vacation and Sick time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
