Data Processing Specialist (Reno, NV)

Cognizant•Reno, NV

3d•$20

About The Position

Cognizant is one of the world’s leading professional services companies, and we are looking to add Data Processing Specialists to our team in Reno, NV. If you are eager to learn continuously and stay updated on industry trends and new technologies, this is your opportunity!

Requirements

HS Diploma or GED
Detail-oriented with good interpersonal and time management skills
Strong reading comprehension, communication and analytical skills
Committed to high-quality work with strong focus to complete complex tasks
Able to handle multiple tasks and projects efficiently
Proficient with technology, including using multiple systems and dual monitors
Willing to work overtime as needed

Responsibilities

Quickly adapt procedures based on new instructions
Address client queries with timeliness and accuracy, providing information based on sharing guidelines and principles for the requestor
Investigate and resolve breaks related to financial mismatches, unconfirmed or missing trade bookings, non-receipts, payments, and interest claims that are payable or receivable
Fully investigate cases before requesting corrections or more information
Communicate with stakeholders via calls and emails to ensure timely and accurate resolution.
Engage Subject Matter Experts and leads for issues related to a case or system where additional support is needed
Stay open to mentoring and feedback on employee performance and attend scheduled training for new processes or refresher trainings, complete self-paced courses assigned
Communicate professionally to resolve issues and understand needed information
Contribute to process improvement programs, participate in testing new systems and processes.
Actively engage in team meetings and share ideas