Data Processing Manager

Core Specialty Insurance Holdings, Inc.•Indianapolis, IN

17h•Hybrid

About The Position

Manage the Bail Data Processing department to ensure accurate, timely transaction processing, system integrity, staff supervision, agency customer service, and operational support to upstream accounting functions. Key Accountabilities/Deliverables: Department & Operational Management Establish efficiency guidelines and workflow standards for the Data Processing department. Supervise, train, and support Data Processing staff; respond to operational questions as they arise. Ensure appropriate daily staffing levels and prioritize approval of employee time-off requests. Act as operational backup for all Data Processing functions to meet daily processing requirements. Share knowledge and provide functional oversight of Accounts Receivable and Accounts Payable procedures. Serve as backup support for other Data Processing roles and for policy-based Accounts Payable check preparation (non-Workday). Transaction Processing & Bail Policy Management System Oversight Supervision of entry of Bail bank transactions into the system of record. Recording various activities relating to Bail activity in the system of record including but not limited to: Outside system payments (e.g. cashier’s checks for Loss & LAE payments) Build Up Fund (BUF) activities (e.g. recoveries, releases) Agent/Policy related A/P functions (non-Workday) Agent override calculations & payments Invoice payments from BUF and resolution of agent inquiries. Systems & Data Integrity Ensure the accuracy and integrity of the bail policy management database (SAGE-100), execution reports, and system postings. Perform system corrections when required to resolve posting or data issues. Coordinate with SAGE-100 programmers regarding system issues, enhancements, and requested changes. Test and troubleshoot SAGE-100 upgrades prior to implementation. Evaluate and assist in the development of alternative processing methodologies (e.g. Captira import, eBONDS, iGuarantee, etc.). Reporting & Regulatory Support Prepare and distribute Data Processing metrics for monthly management meetings. Generate required State regulatory reports (e.g., Oklahoma Open Liability Bail Surety reports) using Crystal Reports. Produce ad hoc reports as needed for operational processes (e.g. cancelled agents to assist in reducing open liability reported to State authorities, various regulatory inquiries, etc.). Provide bail related information to facilitate accounting and financial reporting function. Serve as liaison between bail operations and financial reporting. Technical Knowledge and Understanding: Strong understanding of bail operations and the transaction processing lifecycle. Working knowledge of General Ledger, Accounts Receivable, and Accounts Payable processes. Proficiency with SAGE-100, reporting tools (Crystal Reports, Power BI), and Microsoft Office applications. Ability to interpret system reports, identify discrepancies, and implement corrective actions. Experience: Demonstrated knowledge of the operational processes required to manage a portfolio of bail agents. Experience supervising and leading a team, including training, performance support, and workflow management (preferred). Proven problem-solving skills with an openness to process improvement and system enhancements. Experience working with accounting systems and operational reporting tools; Workday experience preferred. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa for this position. #LI-Hybrid - At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement. We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program Core Specialty offers a diversified range of property and casualty insurance products for small to mid-sized businesses. From underwriting offices spanning the U.S., the Company focuses on niche markets, local distribution, and superior underwriting knowledge, offering traditional as well as innovative insurance solutions to meet the needs of its customers and brokers. For further information about Core Specialty, please visit www.corespecialtyinsurance.com. In compliance with the Transparency in Coverage rule, issued in 2020 by US Departments of Health, Human Services, Labor and Treasury our health plan’s machine-readable files (MRFs) can be accessed via www.Cigna.com.

Requirements

Strong understanding of bail operations and the transaction processing lifecycle.
Working knowledge of General Ledger, Accounts Receivable, and Accounts Payable processes.
Proficiency with SAGE-100, reporting tools (Crystal Reports, Power BI), and Microsoft Office applications.
Ability to interpret system reports, identify discrepancies, and implement corrective actions.
Demonstrated knowledge of the operational processes required to manage a portfolio of bail agents.
Proven problem-solving skills with an openness to process improvement and system enhancements.
Experience working with accounting systems and operational reporting tools
Applicants must be authorized to work for any employer in the U.S.

Nice To Haves

Experience supervising and leading a team, including training, performance support, and workflow management (preferred).
Workday experience preferred.

Responsibilities

Establish efficiency guidelines and workflow standards for the Data Processing department.
Supervise, train, and support Data Processing staff; respond to operational questions as they arise.
Ensure appropriate daily staffing levels and prioritize approval of employee time-off requests.
Act as operational backup for all Data Processing functions to meet daily processing requirements.
Share knowledge and provide functional oversight of Accounts Receivable and Accounts Payable procedures.
Serve as backup support for other Data Processing roles and for policy-based Accounts Payable check preparation (non-Workday).
Supervision of entry of Bail bank transactions into the system of record.
Recording various activities relating to Bail activity in the system of record including but not limited to: Outside system payments (e.g. cashier’s checks for Loss & LAE payments) Build Up Fund (BUF) activities (e.g. recoveries, releases)
Agent/Policy related A/P functions (non-Workday)
Agent override calculations & payments
Invoice payments from BUF and resolution of agent inquiries.
Ensure the accuracy and integrity of the bail policy management database (SAGE-100), execution reports, and system postings.
Perform system corrections when required to resolve posting or data issues.
Coordinate with SAGE-100 programmers regarding system issues, enhancements, and requested changes.
Test and troubleshoot SAGE-100 upgrades prior to implementation.
Evaluate and assist in the development of alternative processing methodologies (e.g. Captira import, eBONDS, iGuarantee, etc.).
Prepare and distribute Data Processing metrics for monthly management meetings.
Generate required State regulatory reports (e.g., Oklahoma Open Liability Bail Surety reports) using Crystal Reports.
Produce ad hoc reports as needed for operational processes (e.g. cancelled agents to assist in reducing open liability reported to State authorities, various regulatory inquiries, etc.).
Provide bail related information to facilitate accounting and financial reporting function.
Serve as liaison between bail operations and financial reporting.