Data Processing Clerk II – Team Lead
Global Impact Group•Raleigh, NC
16h•$18 - $20•Remote
About The Position
The Team Lead provides operational oversight of coding personnel and ensures compliance with SOW requirements, performance standards, and quality benchmarks.
Requirements
- Bachelor’s degree or equivalent experience.
- 5+ years experience in occupational coding or data processing.
- Strong knowledge of NAICS/SOC classification frameworks.
- Demonstrated leadership and communication skills.
Nice To Haves
- Supervisory experience preferred.
Responsibilities
- Assign and balance workload across coding staff.
- Conduct coding calibration sessions.
- Review complex or ambiguous records.
- Monitor productivity and timeliness metrics.
- Coordinate with QA Lead on performance trends.
- Support staffing continuity and surge activation.
Benefits
- Competitive salary
- Opportunity for advancement
- Training & development
- Work with a certified SDVOSB and ISO-certified organization
- Be part of a growing company delivering impactful language access services
- Opportunity to contribute to operational excellence and community impact
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
