Data Platform Operations Engineer

Double Good-posted 7 days ago
$100,000 - $140,000/Yr
Full-time • Mid Level
Hybrid • Chicago, IL
11-50 employees
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We are seeking a Data Platform Operations Engineer to join us in building, automating, and operating our Enterprise Data Platform. This role is ideal for someone with a unique combination of DataOps/DevOps, Data Engineering, and Database Administration expertise. As a key member of our Data & Analytics team, you will ensure our data infrastructure is reliable, scalable, secure, and high-performing—enabling data-driven decision-making across the business.

  • Snowflake Administration: Own the administration, monitoring, configuration, and optimization of our Snowflake data warehouse. Implement and automate user/role management, resource monitoring, scaling strategies, and security policies.
  • Fivetran Management: Configure, monitor, and troubleshoot Fivetran pipelines for seamless ingestion from SaaS applications, ERPs, and operational databases. Resolve connector failures and optimize sync performance and cost.
  • DataOps/Automation: Build/improve CI/CD workflows using Git and other automation tools for data pipeline deployment, testing, and monitoring.
  • Infrastructure as Code (IaC): Implement and maintain infrastructure using tools like Terraform and Titan to ensure consistent, repeatable, and auditable environments.
  • Platform Monitoring & Reliability: Implement automated checks and alerting across Snowflake, Fivetran, and dbt processes to ensure platform uptime, data freshness, and SLA compliance. Proactively identify and resolve platform issues and performance bottlenecks.
  • Database Performance and Cost Optimization: Monitor and optimize database usage (queries, compute, storage) for speed and cost-effectiveness. Partner with data engineers and analysts to optimize SQL and refine warehouse utilization.
  • Security & Compliance: Enforce security best practices across the data platform (access controls, encryption, data masking). Support audits and compliance requirements (e.g., SOC2).
  • Data Quality Operations: Build and automate data health and quality checks (using dbt tests and/or custom monitors). Rapidly triage and resolve data pipeline incidents with root cause analyses.
  • Documentation & Process: Ensure all operational procedures (runbooks, escalation paths, knowledge base) and infrastructure documentation are accurate, up-to-date, and easily accessible.
  • Collaboration: Partner with Data Architects, Data Engineers, and DevOps Engineers to understand data flow requirements, troubleshoot issues, and continuously enhance platform capabilities.
  • 5+ years in a DataOps, DevOps, Data Engineering, or Database Administration role in cloud data environments.
  • Hands-on experience administering Snowflake, including security, performance tuning, cost management, and automation.
  • Strong expertise with Fivetran setup, management, and incident troubleshooting.
  • Proficiency in dbt for ETL development, testing, and orchestration.
  • Advanced SQL skills for troubleshooting, diagnostics, and optimization.
  • Proficient with version control (Git) and experience designing/deploying data pipelines in a collaborative environment.
  • Scripting skills (Python, Bash, etc.) for workflow automation, data operations tasks, and deployment pipelines.
  • Experience with cloud platforms (AWS/Azure); knowledge of core services such as IAM, data storage, and data transfer.
  • Strong understanding of platform reliability, monitoring, and observability (alerting, dashboarding, log analysis).
  • Comfortable with Infrastructure as Code concepts and tools (Terraform).
  • Experience working with business and analytics teams to translate ops support needs into scalable technical solutions.
  • Technical Stack Required: Snowflake, Terraform, Github Actions, AWS, dbt, Fivetran
  • Titan
  • Datacoves
  • Double Good offers competitive benefits including medical, dental and vision coverage with plans that can fit each teammate’s needs.
  • We offer immediate vesting in our 401k plan, paid time off, company-paid leaves and other perks including a Popcorn Allowance (yup, free popcorn!).
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