Data Operations Analyst

TX-HHSC-DSHS-DFPS•Austin, TX

4d•Hybrid

About The Position

Texas Health and Human Services Commission (HHSC) Office of Inspector General (OIG) seeks highly qualified candidates to fill the Data Operations Analyst (Data Analyst IV) position within the Data Reviews Division. OIG’s mission is to improve the health, safety, and well-being of Texans through good stewardship of public resources, and a focus on core public health functions. OIG is a dynamic organization that specializes in the prevention, detection, audit, inspection, review, and investigation of fraud, waste, and abuse in the provision and delivery of all state health and human services and enforces state law related to the provision of those services. The OIG’s Data Reviews division develops OIG initiatives through research and innovation, employing tools and processes that leverage the power of data to increase efficiency. Working under the leadership of the Deputy Inspector General of Data Reviews the Data Operations Analyst (Data Analyst IV) will serve as a coordinator for Data Operations by supporting the Deputy IG for Data Reviews with cross-divisional functions. The Data Operations Analyst will facilitate collaboration and coordination across the Data Operations teams, lead and manage projects, assist the Deputy IG with special assignments, and provide specialized data research and analysis support for Data Operations. This position performs highly advanced, senior-level data policy analysis work that involves planning, directing, and overseeing activities to assist the Deputy IG and Data Operations management team. Participates in activities to ensure the success of internal and external meetings, cross-divisional projects, and Division goals; facilitates development of presentations, data research analysis, and talking points; monitors and improves data production management tools; conducts specialized tasks and duties pertaining to data analysis and research, and program functions; and performs other duties or tasks as assigned. This position works closely with OIG staff to define and develop the data analysis and strategic data operational approaches necessary to fulfill the functions of program. Work is performed under minimal direction with extensive latitude for the use of initiative and independent judgment. Attends work on a regular and predictable schedule in accordance with agency leave policy and Division policies and procedures.

Requirements

Knowledge of principles and practices of public administration and management.
Knowledge of state and federal laws, rules, and policies related to health and human services.
Knowledge of the Texas Medicaid program, including program integrity requirements.
Knowledge of OIG’s enabling legislation, as well as federal and state law, rules, regulations, and policies related to fraud, waste, and abuse.
Knowledge of investigative principles, techniques, and procedures.
Knowledge of data and trend analysis.
Knowledge of management principles and business practices.
Knowledge of the principles of leadership and how to effectively interact with various leadership styles.
Knowledge of social science research methods, statistical techniques, mathematics, rules-based logic, and their application to research analysis.
Considerable knowledge of planning, implementation, and evaluation strategies.
Advanced skill in organization and coordination in managing multiple, sometimes conflicting, priorities without jeopardizing deadlines or goals.
Strong and effective communication skills, both orally and in writing.
Skill in collecting and analyzing complex data, evaluating information, drawing logical conclusions, and clearly presenting complex concepts and information in concise reports.
Skill in producing clear written content, publications, and technical documents.
Skill in the use of computer/laptop equipment and applicable software applications, including Outlook, MS Teams, MS Word, MS Excel and other Office Suite software applications.
Skill in conducting quality assurance activities and identifying trends that indicate a need for policy or process improvements.
Skill in identifying problems, evaluating alternatives, and implementing solutions.
Skill in working collaboratively and cooperatively with diverse groups.
Skill in effective management of program resources and project management.
Ability to establish and maintain positive, effective working relationships with others.
Ability to interpret and apply laws and regulations.
Ability to apply agency policies and guidelines and determine compliance.
Ability to manage, manipulate and analyze large complex databases.
Ability to develop and interpret statistical data charts and tables.
Ability to interpret and present research findings.
Ability to develop training materials and instruct and train others.
Ability to direct, plan, assign, and supervise the work of others to produce successful, timely outcomes.
Ability to interact professionally with internal and external stakeholders.
Ability to think creatively and support creative thinking in others.
Ability to remain flexible and lead in an environment of change.

Nice To Haves

At least two years of full-time professional experience working within state, local, or federal government or a public agency or working as a consultant for state, local or federal government or a public agency is preferred.
Experience with collection, analyses and dissemination of large datasets and experience with research, analysis and interpretation of healthcare policy is preferred.
Experience with Microsoft Office Products, particularly Excel, is preferred.

Responsibilities

Participates in activities to ensure the success of internal and external meetings, cross-divisional projects, and Division goals.
Conducts highly complex data analysis and research to prepare reports, studies, and other deliverables containing analyses of health and human services data related to Medicaid and other social services programs.
Facilitates development of presentations and talking points, tracks, and reports performance measures, and monitors and improves production data management tools.
Performs highly complex and often time-sensitive research related to Medicaid and other Health and Human Services programs.
Conducts specialized tasks and duties pertaining to data analysis and research, and program functions.
Manages Data Operations projects and tasks, including project priorities, workplans, and special assignments.
Provides support, guidance, and accountability for project oversight activities, processes, and communications.
Assists with Data Operations coordination, ensures compliance with federal and state requirements, and assists with the development of processes for strengthening performance.
Performs other duties necessary to achieve the mission of the Office of the Inspector General.