Data Operations Analyst Reinsurance Operations Automation

MetLife, Inc. • Whippany, NJ

51d

About The Position

This role offers the chance to make a real impact by contributing to high-visibility initiatives that invoke operational excellence across multiple businesses. You will gain hands on experience with industry leading automation & workflow tools. This is an ideal opportunity for someone eager to grow and help to shape more efficient processes in a supportive & dynamic environment. Success in this role requires strong curiosity and accountability. The Data Operations Analyst is responsible for supporting the end to end reinsurance processes with strong emphasis on cash management/settlement processes along with process improvement and automation efforts. You will collaborate closely with the Strategy Team in an environment where every contribution is respected, and every perspective is heard.

Requirements

• Bachelor's degree in finance, Business Administration, Data Analytics, or a related field.
• 2-5 years of experience in process improvement, business operations, data analytics, or financial management; experience in a public company environment preferred.
• Proven experience with automation and analytics tools (e.g., Alteryx, Power Query, AI-driven process solutions).
• Polished financial acumen, with sharp attention to numerical accuracy and a clear understanding of monetary flows and ledger-based reporting.
• Experience in system administration or workflow management platforms (e.g., Workfront, Visio, Power Automate) with an ability to understand back-end connections beyond the user interface.

Nice To Haves

• Insurance and reinsurance knowledge is a plus
• Solid understanding of cash management & settlement processes

Responsibilities

• Partner across multiple workstream teams to analyze business needs, streamline workflows, and automate manual processes using AI, Alteryx, Power Query, and other analytics tools.
• Develop and maintain workflows and process maps (Workfront, Visio) to enhance transparency, accountability, and cross-functional alignment.
• Support financial management activities, including budget oversight, ledger reconciliation and cash management, ensuring accuracy and insight into financial drivers.
• Contribute to the continuous improvement of operational processes, identifying opportunities to simplify, standardize, and optimize.
• Collaborate effectively across teams to ensure timely completion of key deliverables with visible impact across the organization.
• Document standard operating procedures and communicate complex concepts clearly and positively through concise documentation, and verbal discussions.
• Demonstrate curiosity and commitment to learning the reinsurance and retrocession business, retaining knowledge and applying it to enhance process and decision quality.

Benefits

• Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families.
• We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability.
• We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Number of Employees: 1,001-5,000 employees