Under general direction, performs analytical duties in support of the ongoing development and enhancement of Enterprise Resource Planning (ERP) applications as well as other specialized departmental computer software, and peripheral equipment; collaborates with department management and functional users to identify opportunities to improve business process automation; recommends system and equipment changes for increased efficiency and effectiveness; coordinates with information technology services (ITS) staff regarding desired enhancements, modifications, and upgrades to systems and applications; and performs other related duties as assigned. The Data Operations Analyst position will work in the Financial Aid department and reports to the Director, Student Financial Aid. It is responsible for providing, developing and maintaining expertise in relational databases in integrated systems troubleshooting and researching problems related to financial aid and student information systems. The Data Operations Analyst position will work in the Student Services department and reports to the Dean, Student Services. It is responsible for providing, developing, and maintaining expertise in relational databases in integrated systems, troubleshooting and researching problems related to academic counseling, the academic advising module of the college's student information system, as well as software and databases related to student services, counseling, and other student scheduling, appointment, and related activity.