About The Position

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. Primary Function Contribute to the Mapping, Validation and Activations team in Loan Transfers. Ensure all loan transfer data mapping is completed according to existing processes and procedures. Maintain all SLAs within the transfer timeline while aiming for zero defects within the transfer. Act as the accountable party for all assigned data mapping from start to finish. Data Mapping is responsible for all data that is loaded into Servicing Director for transfers assigned to the analyst. Responsible for loan data, payment histories, and comments being added to all incoming loans. Work with the Supervisor to create, document and enforce department policies, procedures, and SLA’s.

Requirements

  • College or university degree in the field of Business, Data Analysis, computer science, process improvement, project management, etc.
  • 2-4 years’ experience in the field.

Responsibilities

  • Utilize Servicing Director Import Tool (SDI) to seamlessly map all data from prior servicers to SMS systems.
  • Perform data analysis by SQL scripts to ensure a smooth transition of data from external sources to internal systems.
  • Conduct data validation reviews by collaborating with business units who are the owners of the data.
  • Activate loans per the schedule set by the Deal Managers to ensure legal and contractual compliance.
  • Maintain stated performance level for all assigned transfer mapping and validation.
  • Key contact for the Servicing Director Import Tool (SDI).
  • Follow established processes within the group to ensure maximum efficiency of the process and other company resources.
  • Maintain and update exceptions in SDI from SCSM tickets submitted to improve quality downstream.
  • Develop update exceptions in SDI regarding transfer errors and work with the Portfolio Management and Deal Management groups to improve processes and eliminate upstream transfer errors.
  • Contribute to the creation, manage, and deliver reporting to senior management of the timeliness and accuracy of the group.
  • Assign SCSM tickets to Deal Managers and individual business units for data sign-off for all preliminary data mapping within stated SLA.
  • Run automated review checks for all transfers at prelim and final for all assigned transfers.
  • Responsible for each assigned transfer meeting the established mapping SLAs.
  • Balance all transfers from loan set-up prior to activation using the designed process and form.
  • Perform additional projects and duties as assigned by supervisor.

Benefits

  • Medical, dental, and vision insurance
  • Health Savings Account with employer contribution
  • 401(k) Retirement plan with employer match
  • Paid Maternity Leave/Parental Bonding Leave
  • Pet insurance
  • Adoption Assistance
  • Tuition reimbursement
  • Employee Loan Program
  • Newrez Employee Emergency and Disaster Fund
  • 1 Volunteer Time Off (VTO) day
  • Employee Matching Gifts Program
  • Newrez Grants Program
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