YOUR MISSION AND ABOUT BLIZZARD QUALITY ASSURANCE (QA) At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes, including Warcraft, Overwatch, Diablo, and StarCraft, we’ve been creating genre-defining games for millions of players around the world for more than 30 years. We’re on a quest: bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration, and polish go into the Blizzard “secret recipe,” but the most important ingredients come from talented people who share our vision. The concept of “Blizzard polish,” that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It’s a responsibility shared across the company – and its undisputed heart and soul is Blizzard QA. Blizzard QA is a close-knit team; we care about iteration, problem-solving, and succeeding as a group. We genuinely love what we do for a living and expect the same from everyone who joins us! This role is anticipated to be a hybrid work position, with some work on-site and some work from home. The home studio for this role is Irvine, CA. JOB SUMMARY The Data Manager leads the Quality Assurance Data Team and is responsible for the diverse portfolio of Database and reporting capabilities that inform QA leadership on how to best test data generated and improve the software created by Blizzard games and online technologies. They architect, deploy, maintain, and tune all technologies that Extracts, Transform, Load (ETL)), and visualize data for Quality Assurance, User Research, and Production teams. They will also be responsible for developing key operational metrics, KPIs, and insights to aid QA teams in continuous improvement initiatives and the end-to-end delivery of data products that support Test telemetry visualizations. The Data Quality Manager is ultimately responsible for the ongoing maintenance and support of database technologies and systems currently in production in the Quality Assurance Data Team. This includes technologies such as MySQL, Oracle, MS SQL Server, Teradata, Tableau, Hadoop and Big Query, but must be able to pivot and support new business requirements. Building relationships is a key ingredient for success. The Data Quality Manager will be able to establish a rapport with key stakeholders across Blizzard, both game teams and operational teams. By enabling a cooperative relationship between the Quality Assurance Data Team staff and the product owners who design the applications or operate the systems, we pull information.