Data Manager

SmartBank • Sevierville, TN

27d

About The Position

Looking to join a Great Place to Work Employer and become a valued member of our growing team? At SmartBank, we're not just offering a job; we're inviting you to be a part of a culture built on excellence. Looking to join a Great Place to Work Employer and become a valued member of our growing team? At SmartBank, we're not just offering a job; we're inviting you to be a part of a culture built on excellence. The Data Manager will serve as a subject matter expert, coordinating the use and movement of data within the organization. The Data Manager will be a leader driving SmartBank’s data and AI transformation, consolidating siloed systems into a unified platform and ensuring governance. Day-to-day responsibilities involve collaborating with cross-functional teams to identify and prioritize critical data needs, ensuring data is of good quality, well-protected, effectively integrated and utilized across the organization. This role will ensure data serves as a trusted asset, empowering decision-making and innovation. This role’s leadership will be crucial in fostering a data-driven culture supporting the organization's growth and competitive advantage.

Requirements

• Bachelor’s degree in Data Science, Computer Science, Data Analytics, Information Systems or relevant field.
• 5 years of experience in data management, analytics, or business intelligence, preferably within the financial services sector
• Proficient in data architecture, data warehousing, data visualization tools, cloud data platforms, APIs, Microsoft SQL Server, and financial reporting.
• Must be capable of handling confidential information in a trustworthy manner.
• Excellent customer service skills both in person and over the phone.
• Detail oriented and ability to function in a team environment.
• Must be able to prioritize and organize daily workflow.
• Ability to apply experience, knowledge and sound judgment in decision-making using established guidelines.
• Ability to troubleshoot and resolve issues.
• Must exhibit a high level of adaptability to organizational and technological change.
• Demonstrates ability to maintain a positive attitude.
• Able to maintain regular and predictable attendance.
• Excellent communication and leadership skills.

Nice To Haves

• Add Azure and Databricks (or equivalent cloud data platforms) as required or strongly preferred.
• ETL/ELT pipeline design and data integration experience.
• Power BI (or equivalent modern BI tool).
• data cataloging, metadata management, and data lineage.
• AI/ML governance fundamentals (responsible AI, model validation).
• Financial reporting terms and understanding of balance sheets, departmental budgeting, and other accounting related information.

Responsibilities

• Upholds SmartBank Core Values and Core Purpose.
• Adheres to and embraces the SmartBank Way by Acting Smart, Looking Smart and Being Smart
• Manage the Data Analytics team, collaborate with the Data Governance Lead, and Executive Champions.
• Oversee consolidation of siloed data and analytics capabilities across the entire organization to improve insights for organizational leadership and decision making through the use of an enterprise analytics platform.
• Responsible for developing a Data Quality program, defining critical elements, implementing automated quality checks, building DQ dashboards, and running root-cause analysis on recurring data entry issues.
• Oversee data integrations and API connectivity of applications.
• Communicate data strategies and project information to key stakeholders.
• Champion the benefits of an organization wide data culture and literacy.
• Assist in development and management of AI powered solutions.
• Contribute recommendations toward selection and implementation of AI platforms across the enterprise.
• Ensure compliance with the changing laws and applicable regulations.
• Assist in risk assessments of data infrastructure and processes.
• Provide recommendations to continually mitigate identified risks.
• Lead the implementation of data technologies and tools across the organization to improve efficiencies and information effectiveness.
• Collaborate with other departments to identify data needs and work with others to develop solutions.
• Stay up to date on industry trends and emerging technologies in data management and analytics.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, life, and disability insurance.
• A 401(k) plan with an employer match of up to 4%.
• Generous paid time off (PTO), including a minimum of 3 weeks.
• SmartFlex Days.
• Up to 11 Paid Company Holidays.
• Mental health benefits, include 8 free sessions with a coach or certified professional.
• Paid community involvement opportunities.
• Company-provided apparel at no cost.
• Learning and development opportunities, including professional and career development and tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level