Data Manager for Performance Improvement & Innovations
About The Position
The purpose of this position is to co-lead in the development, management, and strategic use of data systems and dashboards to support organizational performance, compliance, and continuous improvement. This role serves as a critical bridge between data operations and strategic decision-making, ensuring that accurate, timely, and actionable insights are available to leadership and program teams. This position provides strategic administrative support in two (2) core areas: Dashboard Development and Data Management Risk Management and Compliance This Role is Essential for: Enabling Data-Driven Decision Making: By managing dashboards and conducting statistical analyses, the position ensures that leadership has access to reliable data to guide strategic planning and operational adjustments. Supporting Compliance and Risk Management: Through internal audits and incident tracking, the role helps maintain adherence to regulatory standards and proactively addresses potential risks. Improving Organizational Efficiency: Automation and system integration streamline data workflows, reducing manual effort and minimizing errors. Enhancing Program Quality: By collaborating with teams and identifying training needs, the role supports continuous improvement and alignment with agency goals.
Requirements
- Bachelor’s Degree (Required) Preferred fields include Social Work, Public Policy, Political Science, Nonprofit Management, or a related discipline.
- Demonstrated experience in implementing automation and integrating data systems to enhance operational efficiency.
- Working knowledge of front-end web design principles, including proficiency in CSS.
- Skilled in using data platforms such as Tableau, JotForm, Microsoft Forms, Google Sheets, Looker Studio, and Excel for data visualization and analysis.
- Build and maintain strong interpersonal relationships with stakeholders across all levels of the organization
- Deliver engaging presentations and facilitate effective meetings with diverse audiences
- Demonstrate high emotional intelligence and cultural competence in all interactions
- Support staff in identifying, collecting, tracking, and communicating data-driven outcomes
- Within scope of responsibility, lead and contribute to special projects and initiatives as assigned
- Frequent use of computers and digital tools.
- Occasional lifting of files and storage boxes.
Nice To Haves
- Certified Data Management Professional (CDMP)
- Tableau Desktop
- Microsoft Certified
- Google Data Analytics Professional Certificate
- Certified Information Management Professional (CIMP)
Responsibilities
- Develop and customize automation tools and dashboards to streamline data collection and transformation to enable the tracking of key metrics related to program performance, compliance, and service quality
- Educate program and organizational teams on monthly data collection methods, validation techniques, and uploading processes to ensure accurate and timely updates to the organizational dashboard.
- Conduct statistical analyses using data from our Dashboard System, applying appropriate techniques to generate ongoing reports that support decision-making for organizational leaders and stakeholders
- Collaborate with executive and senior leadership to prioritize business information needs and requirements, to ensure alignment with strategic goals
- Collaborate closely with the Senior Director of PII to prioritize strategic initiatives, ensure improvements align with agency goals and objectives, and identify training needs to support successful implementation
- Provide support and respond to general troubleshooting inquiries related to hardware, software and training issues, ensuring timely resolution and minimal disruption
- Pursue ongoing training and certification updates to stay current with emerging techniques, standards, and best practices in the field
- Collaborate with program teams to review data in efforts to conduct internal audits to assess compliance with government mandates and regulatory standards
- Track and analyze incident reports across the agency to identify trends, provide resources, and recommend solutions to prevent recurrence
- Regularly monitor and stay informed on new, revised, and existing regulations, protocols, and administrative guidelines to support the development and refinement of internal performance indicators
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
