Data Manager, Business Process Effectiveness

Comcast • Philadelphia, PA

2d

About The Position

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary Responsible for managing the organization's data assets and role-based access controls, ensuring data is accurate, secure, and accessible only to authorized users. Oversees data governance, quality, and lifecycle processes, while designing and maintaining RBAC structures to support compliance, security, and informed decision-making. Works closely with business, IT, and security teams to enable reliable analytics and protect critical information.

Requirements

• Collaboration
• End Users
• User Experience (UX)
• Bachelor's Degree
• While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
• 5-7 Years

Responsibilities

• Collect, clean, validate, and analyze data from multiple sources
• Develop and maintain dashboards, reports, and visualizations to track key business metrics
• Perform trend analysis, variance analysis, and ad hoc analysis to identify insights and opportunities
• Translate complex data findings into clear, actionable recommendations
• Partner with business stakeholders to understand requirements and analytical needs
• Define metrics, KPIs, and data definitions to ensure consistency and accuracy
• Support data-driven decision-making across teams and leadership
• Define and enforce data management standards, policies, and procedures
• Establish and maintain data governance frameworks, including data ownership and stewardship
• Coordinate with IT, analytics, and application teams to resolve data-related issues
• Ensure proper documentation of data sources, data models, and metadata
• Translate business requirements into RBAC roles and permission sets that align with least-privilege principles
• Monitor and resolve access issues
• Ensure data integrity of access assignments and accurate role-to-user mappings.
• Respond to user access requests, troubleshoot access issues, and adjust roles where needed
• Perform other duties and responsibilities as assigned.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Benefits

• We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
• Please visit the benefits summary on our careers site for more details.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees