Data Management Director - Global Commercial Banking (Charlotte)

Bank of AmericaCharlotte, NC
37d$115,000 - $168,000Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Bank of America's Global Commercial Bank (GCB) is one of the largest in the world, serving companies with revenues of $50 million to $2 billion across all major industries. GCB provides Treasury, Lending, Leasing, Investment Banking, Risk Management, and International subsidiary banking services, and is a critical growth engine for Bank of America. The GCB Strategy team supports business and firmwide leadership to deliver GCB's agenda of responsible growth and world-class client experience. The team is responsible for driving critical strategic and transformation efforts commissioned and sponsored by GCB's President, and developed in close collaboration with business, product, and functional partners. GCB Data Strategy and Management capability sits in the GCB Strategy team, overseen by GCB’s Data Strategy and Management Executive. This function has two primary goals – demonstrate formal compliance to the Enterprise Data Management policy and applicable standards, and to lead the development and execution of a modern Integrated Business Data and Client Insights platform for multiple LOBs. The Platform and Data Governance Manager will lead the implementation and oversight of governance controls, operational routines, and stakeholder engagement for the newly established data platform initially supporting Global Commercial Banking and Business Banking. This role ensures the platform is secure, compliant, and effectively managed to support data sharing, intake, prioritization, and ongoing maintenance. Additional functions may include business support and assisting the GCB Data Strategy & Management Executive (DSME) and Data Steward Executive (DSE) with demonstrating formal compliance to the Enterprise Data Management policy and applicable standards.

Requirements

  • IT degree preferred; minimum 10 years of relevant experience
  • 7+ years in data governance, data management, or platform operations in financial services or regulated industries
  • Proven track record implementing governance frameworks and operational routines for enterprise data platforms
  • Strong grasp of data privacy, compliance, and risk management principles
  • Excellent written communication and documentation skills
  • Comfortable managing multiple priorities in a dynamic environment
  • Effective communicator across technology, business, and senior leadership
  • High attention to detail and commitment to quality
  • Strong intellectual curiosity and analytical mindset
  • Self-starter with proactive problem-solving and follow-through
  • Skilled at managing competing deadlines under pressure
  • Collaborative team player with strong presence and ability to build trust

Responsibilities

  • Define and implement governance controls to ensure secure, compliant, and auditable platform operations
  • Establish access protocols, data classification standards, and usage policies
  • Monitor platform activity to detect and remediate policy violations or operational risks
  • Develop and manage routines for data intake, prioritization, and maintenance
  • Facilitate intake forums with business and tech stakeholders to assess new requests and enhancements
  • Maintain a transparent intake and prioritization framework aligned to strategic goals
  • Lead review and approval of data sharing agreements with internal and external parties
  • Conduct semi-annual reviews with upstream providers to ensure transparency on access and usage
  • Maintain a centralized repository of data sharing agreements and metadata
  • Facilitate cross-functional working groups to align on platform strategy and governance
  • Identify automation opportunities to streamline governance and improve efficiency
  • Support compliance with Enterprise Data Management requirements for GCB

Benefits

  • Help improve clients’ financial lives while shaping the future of commercial banking
  • Gain high visibility through direct exposure to senior leadership
  • Build a long-term career platform within Bank of America and beyond
  • Expand your business acumen under seasoned executive leadership
  • Access robust resources for continuous learning and development
  • Thrive in a diverse, collaborative, and supportive team environment
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