Data Linkage Operations Manager (Remote)

Jobgether

1d • Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Data Linkage Operations Manager (Remote). In this role, you will be instrumental in leading planning, coordination, and the delivery of program-level services for a federal data access and linkage initiative. You will ensure that researchers have a predictable, compliant, and user-friendly experience with data access, thereby driving impactful research outcomes. As the Data Linkage Operations Manager, you will collaborate with government sponsors and task leads to translate program goals into operational plans, ensuring the highest standards of service delivery.

Requirements

• Doctor's degree in a relevant field such as health services research, health policy, or health informatics.
• 7+ years managing complex federal research or program operations initiatives with multiple stakeholders.
• Demonstrated success leading multi-disciplinary teams to deliver program objectives on time and within scope.
• Proficient in project and program management, including planning, risk management, budgeting, and stakeholder management.
• Experience in data access, privacy, or governance environments, DUAs, review boards, and federal oversight processes.
• Proven ability to design, implement, and refine operational processes and workflows.
• Excellent written and verbal communication skills in English for senior audiences.
• Ability to obtain and maintain a Public Trust or higher.

Responsibilities

• Lead implementation and execution for program operations, including study intake, DUAs, workflows, stakeholder engagement, communications, training/technical assistance, and program reporting.
• Direct day-to-day operations, including DUA processing activities, Privacy Board support, stakeholder communications, budgets, training, and technical assistance.
• Coordinate with enclave, data linkage, and PPRL leadership to align operational processes and timelines to support technical delivery and researcher needs.
• Translate policy, privacy, and governance requirements into practical processes, SOPs, templates, and tools that guide program operations and user interactions.
• Own dashboards and metrics for intake volumes, DUA and review cycle times, technical assistance and training activity, and user satisfaction, driving continuous improvement.
• Manage relationships with program staff, stakeholders, funded studies, research users, and partner organizations, ensuring clear communication and timely issue resolution.
• Lead, support, and develop program operations staff, including subcontractor management and rapid onboarding to meet evolving program demands.

Benefits

• Full-flex work week to balance work and personal commitments.
• Comprehensive benefits and wellness packages, including medical, dental, and vision plans.
• 401(k) plan with company match.
• Paid time off including vacation, sick leave, and holidays.
• Short and long-term disability benefits, life insurance, and additional coverage options.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Ph.D. or professional degree
• Number of Employees: 11-50 employees