Data Integrity Technician

University of Arkansas System • Little Rock, AR

1d

About The Position

The Data Integrity Technician in the Office of Admissions and Recruitment plays an important role in supporting the extensive use of the customer relationship management (CRM) to strategically communicate with prospective students throughout the funnel by ensuring the accuracy of the data in the CRM and student information system (SIS).

Requirements

• The formal education equivalent of a high school diploma, plus one year of specialized training in business management, business education, or a related field.
• OTHER JOB-RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR THE HIGH SCHOOL DIPLOMA REQUIREMENT.
• Ability to follow directions and work independently as part of a larger team
• Must be detail-oriented
• Must be self-motivated, creative, and customer-service focused
• Demonstrate ability to work in a fast-paced multi-tasking environment
• Strong interpersonal and relationship-building skills

Nice To Haves

• Demonstrated experience with spreadsheets in a Windows environment
• Demonstrated experience with customer relationship management (CRM) software
• Experience in developing a positive team environment

Responsibilities

• Scrub CRM data to resolve duplicates, fulfill unsubscribe requests, and update undelivered emails
• Perform lead address cleanup to assign new leads to appropriate territories
• Load standardized test data into SIS
• Prepare data for variable print publication production
• Format data appropriately for bulk imports into CRM
• Prepare lists for bulk mail fulfillment
• Support office processes as needed
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED