Data Integrity Specialist 2

Air MethodsCA
69d$35,125 - $50,875

About The Position

The Data Integrity Specialist 2 is responsible to coordinate and provide complete and accurate patient demographics to the Patient Billing Department. Ensure direct contact is made with medical crew on revenue transports within required time frame.

Requirements

  • High school diploma or general education degree (GED).
  • 2-4 years’ related experience and/or training; or equivalent combination of education and experience.
  • 2-4 years’ customer service and/or insurance verification and/or data entry experience preferred.
  • Excellent organizational skills, detail oriented, ability to prioritize, multi-task and meet deadlines.
  • Advanced customer service and phone skills.
  • Dependable and self-motivated.
  • Ability to be a team player with a professional attitude, while working in a fast-paced environment.
  • Intermediate with Microsoft Office, including Word, Excel, and Outlook.

Responsibilities

  • Review transport documents for accuracy & confirm all documents are properly indexed.
  • Review Patient Care Report for accuracy and request corrections.
  • Complete required QA spot checks reviews per week and provide feedback to staff.
  • Collaborate with Management and the QA Department to identify training needs within department.
  • Review and complete base forms requests.
  • Complete required peer-to-peer quality assurance checks for 25% of previous shift workload, update DIS internal scorecard when applicable.
  • Monitor transport activity and take inbound calls from crews.
  • Make outbound calls to follow up with medical crew members and agencies to obtain missing paperwork/information.
  • Assist in the training of new hires, continuous training, and cross-functional efforts.
  • Review and complete required department reports.
  • Other duties as assigned.

Benefits

  • For more information on our industry-leading benefits, please visit our benefits page.
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