Data Imaging Assistant

COUNTRY Financial•Bloomington, IL

2d•Hybrid

About The Position

Experience more with a career at COUNTRY Financial! We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients. About the role Responsible for prepping, scanning and/or indexing a wide variety of documents for client accounts, internal business partners and inbound checks, in accordance with established business processes and service level agreements. Operates and maintains automated mail opening equipment and high-speed imaging hardware to capture and store documents electronically in various systems for later retrieval. Decisions complex items using multiple systems to analyze and interpret client intent. Performs quality checks on scanned documents to ensure a high degree of clarity and readability. How does this role make an impact? - Opens mail; sorts, prepares and batches documents; and scans prepared document batches according to business rules outlined for various systems and each line of business (e.g., Claims, Life/Health, Property Casualty, Investment Services, Cash Processing) and document type (e.g., policy changes, new business documentation, inbound checks). - Researches, analyzes and obtains accurate information (e.g., policy/claim/account numbers, relevant procedures) regarding unidentified payments and other items received. Communicates with clients, financial representatives and third-party businesses as needed to resolve. - Obtains accurate data from scanned and electronic documents. Enters data, indexes files and stores them in appropriate databases. - Complies with appropriate company and/or regulatory guidelines. - Completes exception processing for various workflows and lines of business. - May perform general equipment set-up, troubleshooting and maintenance as needed. Do you have what we're looking for? This is an entry level support role, which does not require previous experience. Base Pay Range: $34,400-$47,300 The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience. Incentive Pay: In addition to base salary, this position is eligible for a Short-Term Incentive plan. Why work with us? Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle. You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business. You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match. COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations. Come join our team at COUNTRY today! COUNTRY is headquartered in Bloomington, IL and offers hybrid, onsite and remote opportunities. If you're based at our Bloomington, IL corporate office, you'll enjoy a hybrid work schedule - three days in the office and two days working remotely. For roles posted as remote, candidates who live more than 50 miles from Bloomington, IL may qualify for a fully remote arrangement. From the moment you’re hired, we invest in you. We know job satisfaction fuels your contribution, so we offer competitive benefits and make investments that help you achieve your professional goals: Insurance benefits (medical, dental, vision, disability and life) 401(k) with company match Paid time off, parental leave, paid company holidays and paid time off to volunteer in your community Tuition assistance and industry education certificates and designations Employee resource groups to connect with your peers. Take the next steps to experience more with careers at COUNTRY Financial and apply today! Have additional questions? Get in touch with Human Resources at [email protected] Provide your information to our recruiters for future opportunities by joining our talent community. Check out additional opportunities: to invest in your future with a COUNTRY Financial Internship sales opportunities through Agency Careers at our parent company Illinois Farm Bureau © 2024 CC Services Inc., All rights reserved. Terms of Use | Privacy & Security | Accessibility COUNTRY Financial® is a family of affiliated companies (collectively, COUNTRY) located in Bloomington, IL. Learn more about who we are. Investment management, retirement, trust, and planning services provided by COUNTRY Trust Bank®. The investment objectives, risks, charges, and expenses of an investment company should be carefully considered before investing.

Requirements

This is an entry level support role, which does not require previous experience.

Responsibilities

Opens mail; sorts, prepares and batches documents; and scans prepared document batches according to business rules outlined for various systems and each line of business (e.g., Claims, Life/Health, Property Casualty, Investment Services, Cash Processing) and document type (e.g., policy changes, new business documentation, inbound checks).
Researches, analyzes and obtains accurate information (e.g., policy/claim/account numbers, relevant procedures) regarding unidentified payments and other items received. Communicates with clients, financial representatives and third-party businesses as needed to resolve.
Obtains accurate data from scanned and electronic documents. Enters data, indexes files and stores them in appropriate databases.
Complies with appropriate company and/or regulatory guidelines.
Completes exception processing for various workflows and lines of business.
May perform general equipment set-up, troubleshooting and maintenance as needed.

Benefits

insurance benefits (medical, dental, vision, disability, and life)
401(k) with company match
Paid time off, parental leave, paid company holidays and paid time off to volunteer in your community
Tuition assistance and industry education certificates and designations
Employee resource groups to connect with your peers.

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