Data Governance & Analytics Manager

Embry-Riddle Aeronautical University • Daytona Beach, FL

20h

About The Position

The Data Governance & Analytics Manager serves as a strategic partner within the Institutional Research office, guiding the stewardship, accuracy, and effective use of institutional data across the university. Reporting to the Executive Director of Institutional Research & Data Governance, the Manager plays a central role in developing and implementing data governance practices, facilitating collaboration among data stewards and campus partners, and ensuring that data is stored, documented, and accessed in ways that support compliance reporting and informed decision‑making. The Manager works closely with stakeholders to clarify dashboard requirements and designs user‑centered, accessible visualizations aligned with institutional priorities. As a connector between technical teams, subject matter experts, and executive decision‑makers, the Data Governance & Analytics Manager helps ensure that institutional data is trusted, consistent, and responsibly leveraged to advance the university’s strategic goals.

Requirements

• Master’s degree in Information Systems, Data Science, Higher Education, Public Policy, or a related discipline.
• 3–5 years of progressively responsible experience in data governance, data stewardship, institutional research, or data management within a complex organization.
• Demonstrated ability to interpret data within an organizational and functional context, ensuring accuracy, consistency, and appropriate use across stakeholders.
• Experience operationalizing data governance practices, including defining data standards, coordinating data stewards, documenting data definitions, and ensuring data quality.
• Proficiency with data visualization tools such as Tableau or Power BI, with a focus on user experience, clarity, accessibility, and data storytelling rather than complex technical development.
• Excellent communication, facilitation, and relationship‑building skills, with the ability to bridge technical and non‑technical audiences, and guide collaborative decision‑making around data.
• Familiarity with compliance‑related reporting requirements in higher education (e.g., IPEDS, accreditation, state and federal reporting) and the data structures that support them.
• Experience with content management systems and maintaining data‑focused websites or internal portals.
• Working knowledge of student information systems (PeopleSoft preferred) and related campus platforms (LMS, CRM, etc.), with the ability to understand how data flows across systems.
• Understanding of data warehousing concepts, ETL workflows, and data architecture sufficient to collaborate effectively with IT—without being a primary developer.
• Familiarity with data cataloging and governance platforms (e.g., Data Cookbook) and maintaining metadata that supports institutional consistency.

Nice To Haves

• Experience coordinating cross‑functional teams in data-related initiatives without formal supervisory authority.
• Skill in translating business or academic questions into clear data requirements, documentation, and dashboard specifications.
• Demonstrated commitment to data accessibility, equitable representation in dashboards, and user-centered design principles.

Responsibilities

• Data Management & Governance: Implement a framework that outlines the authority and decision-making processes for data-related activities, and the appropriate management of institutional data.
• Engage governance teams by aligning subject matter experts, IT and IR specialists, data domain stewards, and other stakeholders in a matrix model.
• Ensure that the entire network has the resources and shared organizational structure to allow seamless building upon the work of others within the model.
• Facilitate communication and coordination among governance teams, subject matter experts, data stewards, IT, and other stakeholders.
• Develop and maintain a comprehensive catalog of dashboard-related data, including standards, definitions, lineage, and governance guidelines.
• Dashboard Strategy & Development: Define clear ownership by identifying primary stakeholders and data stewards responsible for maintaining visualizations.
• Develop and document a standardized process for requesting, prioritizing, and developing new visualizations to ensure alignment, avoid duplication, and promote consistency in data usage.
• Evaluate existing vendor-provided and internally developed dashboards to assess the effectiveness of current analytics tools and processes.
• Identify unmet needs, usability issues, and opportunities for consolidation, enhancement, or development to ensure analytics solutions remain relevant and actionable.
• Design and develop cross-functional and executive-level dashboards.
• Optimize Institutional Research Data & Content: Maintain and enhance the Institutional Research (IR) data portal, public website, and internal site, ensuring intuitive navigation and timely, accurate content.
• Ensure that IR dashboards are visually consistent, branded, user-friendly, and aligned with institutional priorities.
• Curate and maintain the IR data library, ensuring accessibility and version control of key institutional data assets.

Benefits

• Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs.
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period.
• Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees