FactSet Research Systems-posted 7 months ago
Full-time • Entry Level
Austin, TX
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FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. Your Team's Impact The Data Solutions Client Engagement group drives the growth and support of FactSet's DataFeed products. Through our industry-leading content delivery platform, clients have seamless access to organized and connected data. Our aim is to optimize client processes by delivering FactSet data through databases, programming languages, and web services. Due to our continuing growth, we are seeking a highly skilled and motivated individual to join our team as a DataFeed Specialist.

  • Managing new DataFeed implementations, which includes gathering client requirements, preparing sample files, design processes, implementation, and client education.
  • Collaborating closely with Sales, Product Management, and local client success teams during implementations.
  • Supporting existing clients with notification and escalation procedures.
  • Client relationship management.
  • Providing external and internal product/solution training.
  • Involvement in product development.
  • Collaborating with Sales specialists to identify and pitch appropriate solutions.
  • Training clients on leveraging their solutions effectively.
  • Bachelor's degree required.
  • 2-4 years of implementation or client facing experience.
  • Technical skills such as application development, database management, and coding familiarity.
  • Must be legally authorized to work in the United States without the need for employer sponsorship now or at any time in the future.
  • Knowledge of or experience with Microsoft SQL, Python, Jupyter Notebooks preferred.
  • Health, life, and disability insurance.
  • Retirement savings plans.
  • Discounted employee stock purchase program.
  • Paid time off for holidays, family leave, and company-wide wellness days.
  • Flexible work accommodations.
  • Career progression planning with dedicated time each month for learning and development.
  • Business Resource Groups open to all employees.
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