Data Entry Specialist

Carvana • Cleveland, OH

413d • $12,480 - $33,280

About The Position

The Data Entry Specialist at Carvana plays a crucial role in ensuring the smooth transition of vehicle ownership from Carvana to customers. This position involves handling the administrative aspects of vehicle registration, including document verification and registration processes. The ideal candidate will be an excellent problem solver and communicator, contributing to a seamless car buying experience while working in a fast-paced environment.

Requirements

• 1+ years of work experience in an administrative or data entry capacity.
• High School Diploma, GED, or equivalent education required.
• Ability to manage, organize, and reconcile multiple sources of information with accuracy.
• Ability to handle multiple tasks and priorities effectively.
• Professional written and verbal communication skills.
• Tech-savviness: Able to navigate multiple systems, learn new tools, and effectively troubleshoot.
• Resiliency: Ability and willingness to learn new things; apply that learning to perform successfully.
• Must be able to maintain composure and efficiently problem solve during escalated situations, always putting forth a solution-oriented mindset.
• Critical thinker and the ability to make appropriate judgment calls.
• Regular, consistent attendance in office (no remote work allowed).
• Ability to obtain notary based on state-specific requirements (as needed).
• Ability to read, write, speak, and understand English.

Nice To Haves

• Bachelor's degree
• Internships or Volunteer Experience
• Certification(s) - We value investing in your personal and/or professional development!

Responsibilities

• Process, finalize, and mail out customer registrations.
• Review customer paperwork for accuracy.
• Interact with state and county government licensing departments, requiring in-person and online document drop-off and pick-up.
• Work closely with the local DMV; picking up, receiving, and filing paperwork from the DMV.
• Update customer records to ensure the most up-to-date information is available.
• Interact with team members across various lines of the business.
• Assist Specialists and other employees with customer follow-up.
• Input, cross-reference, and retrieve data from multiple internal and external databases.
• Maintain detailed notes within a customer tracking system.
• Other duties as assigned.

Benefits

• Competitive, Performance-Based Compensation
• 401(k) with Carvana match
• Opportunity for overtime during busy seasons
• Student loan repayment programs
• Employee stock purchase plan discount
• 100% Company Paid Healthcare Premiums
• Dental + Vision benefits
• Wellness program to support mental, physical and financial health
• Pet care savings program
• Generous paid-time off (13 days for first year, increases to 20 days thereafter)
• 9 company paid holidays including your birthday
• Extensive internal growth and professional development opportunities including tuition reimbursement
• Onsite kitchen with snacks & regular team lunches
• Discounts from over 700,000 retailers through our Access Perks program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers
• Education Level: High school or GED