Data Entry Specialist - Sales

Socket Telecom LLC•Columbia, MO

1h•Onsite

About The Position

Socket is looking for an organized and talented Data Entry Specialist - Sales to join our team! This role is crucial to ensuring that our fiber orders and customer accounts are accurately entered, tracked, and fulfilled in a timely manner. This is an in-office position.

Requirements

Strong written and verbal communication skills
Ability to keep detailed documentation
Multitasking skills
Initiative
Proficiency with computers
Reasoning skills
Ability to analyze data
Organizational skills
Dependability
Ability to follow established processes
Strong ability to collaborate with other teams

Nice To Haves

Previous experience in data entry, order processing or administrative support preferred
Comfortable working in a fast-paced, team-oriented environment

Responsibilities

Accurately submit and manage fiber orders in the Socket system
Create and maintain customer billing accounts
Occasionally coordinate and schedule with customers as needed
Ensure all order details and documentation are complete and accurate
Follow established workflows and company processes with consistency
Procure necessary components and services related to customer orders
Perform data entry with a high degree of accuracy
Communicate clearly and effectively with internal teams to ensure smooth order fulfillment
Troubleshoot and resolve order-related discrepancies or issues
Other duties as assigned