Data Entry Associate

CareGivers America, a Modivcare Company, is a regional provider of Non-Medical Home Care, Home Health, and Private Duty Nursing services. We have 22 offices in Pennsylvania, serving over 40 counties, and we are continuing to grow. We are seeking a Service Verification Associate for our Jenkintown Office Location. The Service Verification Associate will be responsible for managing accurate and timely processing of employee timesheets and ensuring compliance with payroll deadlines. This role will work closely with employees, branch operations, and the Quality Assurance Department to maintain efficient and error-free timesheet records. In this position, you will manage the current employee caseload by ensuring all timesheets are received by the weekly payroll deadline. You will verify and ensure timesheets are correctly filled out by the employee, reviewing for accuracy and completeness. Additionally, you will complete data entry and shift confirmation of all shifts worked in the appropriate Electronic Health Record (EHR) platform. Communication with employees will be essential to follow up on any timesheet errors that can be resolved without the assistance of the Care Coordination department. You will also run EHR reports to send mass communications to employees with missing timesheets or shift discrepancies, providing clear instructions for corrections. Following up with employees through text and/or phone calls throughout the payroll week to collect any outstanding timesheets from the most recent payroll period and/or previous payroll periods will be part of your responsibilities. Furthermore, you will assist branches and the Quality Assurance Department with service verification audit requests related to manual timesheets, while maintaining strict confidentiality regarding all aspects of job responsibilities, ensuring compliance with HIPAA Privacy and Security Rules. Ensuring compliance with applicable state and federal regulations, company policies/procedures, and accreditation standards related to manual timesheet entry is also crucial. You will monitor and assist with employee compliance for clocking in and out using the Electronic Visit Verification (EVV) system and regularly monitor the EVV Dashboard to ensure clock in and clock out are properly recorded in the client's schedule. Other duties may be assigned as necessary.