Data Entry Associate

KPH Healthcare Services • Gouverneur, NY

12d • $16 - $16

About The Position

Overview Scope of Responsibilities: Works under direct supervision. Follows standard procedures to accomplish assigned tasks. May assist in orienting and training employees Job Summary: Responsible for all aspects related to entering of medication orders.

Requirements

• Broad knowledge of medications, physician orders, and pharmacy systems
• Strong communication skills
• Outstanding customer service skills
• Excellent organization skills
• Ability to multitask and prioritize
• Excellent computer and keyboarding skills
• Successful completion of a pre-employment and/or random drug screening test
• Must be available, and on-time for scheduled work shifts.
• Must be able to work nights and weekends as required.
• Minimum: High School Diploma or GED
• Experience in a customer service related field

Nice To Haves

• Pharmacy technician or related certification

Responsibilities

• Responsible for accurate data entry of incoming prescriptions
• Responsible for accurate selecting billing and shipping methods for incoming patient orders
• Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed
• Provides resolution to customer service issues to ensure member satisfaction
• Work with members to provide resolution to payment related issues on accounts/orders
• Maintain and keep reasonable production as determined by supervisor
• May assist in orienting and training new employees
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees