Data Entry Associate, Temporary
About The Position
Data Entry Associate, Temporary (Onsite - 5 days per week in Austin, TX) Overview: This role will focus on Weedmaps menu curation by linking retailers’ custom menu items to brand catalog products at a high velocity while maintaining accuracy is the primary objective. Data entry associates are expected to learn to distinguish cannabis products available across all regional markets. This role will operate in a high-volume queue based environment, and will adapt quickly to change, while maintaining a positive attitude. The impact you'll make: Interpret and process cannabis related product information on Weedmaps listings Manage multiple data sources to inform accurate decisions Observe and report inconsistencies in menu data that may create a poor customer experience Collaborate with teammates to resolve questions and remove obstacles Adhere to data security best practice and maintain confidentiality of internal information Review, interpret and enter data electronically with high degree of detail & accuracy Follow a Curator's Standard Operating Procedures and report out daily progress Identify and communicate suggested process improvements to increase efficiencies in workflow Take direction from management and pivot quickly when priorities shift
Requirements
- High school diploma or equivalent
- 1 year of data entry experience in sales, customer support, or other high-volume operational teams in a queue environment
- Demonstrated ability to communicate and present with diverse range of stakeholders
- Quality minded; motivated to seek out errors and inquire during discrepancies
- Strong time management, organization, and attention to detail
- Ability to operate at an accelerated, iterative pace in a dynamic environment, while adhering to strict deadlines
- Ability to work continuously on WM's various online platforms
- Experience in G-Suite (Docs, Sheets) or Microsoft Office (Word, Excel)
- Experience with great attention to detail, having worked in a role that requires inputting information correctly
- Familiarity with or interest digital media, sales, and operations
- Experience in performing against daily productivity goals
- Self starting mentality and willingness to take initiative in delivering team goals
Nice To Haves
- Previous cannabis industry experience/knowledge of cannabis industry, brands and products
- Previous experience as a budtender or similar role
- Familiarity with Salesforce
- Experience with Tableau or similar data visualization tools
Responsibilities
- Interpret and process cannabis related product information on Weedmaps listings
- Manage multiple data sources to inform accurate decisions
- Observe and report inconsistencies in menu data that may create a poor customer experience
- Collaborate with teammates to resolve questions and remove obstacles
- Adhere to data security best practice and maintain confidentiality of internal information
- Review, interpret and enter data electronically with high degree of detail & accuracy
- Follow a Curator's Standard Operating Procedures and report out daily progress
- Identify and communicate suggested process improvements to increase efficiencies in workflow
- Take direction from management and pivot quickly when priorities shift
Benefits
- Medical, Dental & Vision benefits: Employee - employer paid premium 100%
- For plans that offer coverage to your dependents, you pay a small contribution
- Paid sick time eligibility
- 401(k) eligibility after 1 year of service to the company
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
