Data Entry Associate

Aston Carter•West Des Moines, IA

23h•$20 - $22•Onsite

About The Position

The Operations Associate is responsible for reviewing incoming documentation, evaluating completeness, and making accurate, timely decisions that advance work to the next stage of the process. This role requires strong attention to detail, the ability to work independently, and a commitment to meeting daily quality and productivity expectations.

Requirements

Data entry
Finance
Insurance
Microsoft Excel
Data integrity
Operations
High school diploma or equivalent required; college degree preferred.
1+ years of work experience required; experience in financial services or annuities preferred.
Ability to work independently, stay focused, and meet daily metrics in a fast-paced environment.
Strong attention to detail with the ability to navigate multiple administrative systems.
Effective verbal and written communication skills, with the ability to clearly explain processes and escalate issues when appropriate.
Strong interpersonal skills and comfort collaborating with management and peers.
Demonstrated adaptability and willingness to learn new tasks and processes.

Nice To Haves

college degree preferred.
Military experience considered in lieu of a formal degree.
experience in financial services or annuities preferred.

Responsibilities

Review and evaluate incoming documents for accuracy and completeness; establish application or policy data within company systems.
Make timely decisions to route work to the appropriate next step based on established procedures.
Accurately key data with minimal errors while maintaining required productivity metrics.
Follow documented procedures for processing annuity applications and related operational workflows.
Communicate proactively with management regarding issues, trends, or process improvement opportunities.
Follow up on outstanding information and request missing requirements as needed.
Participate in team problem-solving, continuous improvement efforts, and cross-training opportunities.
Adapt to new tasks or workflow changes as business needs evolve.
Effectively manage time and environment to reduce distractions and maintain steady productivity.