Consumer Direct Care Network-posted 8 months ago
Full-time • Entry Level
Missoula, MT
Ambulatory Health Care Services

At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments. Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities. Authorizations associates are responsible for entering all client demographic packets and service authorizations to enable successful time entry and billing processes. They review the packets and authorizations for accuracy, identify any problems, and then troubleshoot any issues with our local offices. Additionally, they prepare basic reports that flag errors which would impact shift entry, payroll, and billing processes and work to resolve discrepancies in a timely manner.

  • Process specifically assigned client packets, authorizations, and eligibility checks timely and accurately
  • Prepare and work reports to meet all deadlines for shift entry, payroll, and billing
  • Effectively communicate verbally and in writing
  • Comply with applicable legal requirements, standards, policies, and procedures
  • Demonstrate dependability
  • Engage in and facilitate positive and cohesive team environments
  • Demonstrate effective problem solving and decision-making skills
  • Exhibit computer efficiency
  • Maintain necessary skills and knowledge to coordinate workflow
  • Participate in professional development and training activities
  • Prioritize and multitask effectively
  • Provide excellent customer service to internal and external clients
  • Develop a working knowledge of additional entities to assist other service lines as needed
  • Other duties as assigned
  • Microsoft Office experience preferred
  • High School Diploma preferred
  • Prior office experience preferred
  • Be able to successfully pass a background screening
  • Hybrid employees must provide their own reliable Internet service
  • Medical, Dental, and Vision Insurance
  • Accrued Vacation with no waiting period
  • Two Paid Floating Holidays
  • Nine Paid Federal Holidays
  • Paid Safe Sick Time with no waiting period
  • Instant Earnings Option
  • 401(k) Retirement plan
  • Company-Paid Life Insurance
  • Supplemental Life, Accident, Critical Illness, and Hospital benefits
  • Short and Long-Term Disability
  • Paid Parental Leave
  • Flexible Spending Account
  • Employee Assistance Program
  • Pet Insurance
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