Data Entry and Support Specialist

MEDNORTH HEALTH CENTER•Wilmington, NC

32d•$19 - $20•Onsite

About The Position

Nurse Family Partnership (NFP) is research and evidenced based program that has been demonstrated to significantly improve critical outcomes for at-risk, first-time parents. The data entry and support specialist in the Nurse-Family Partnership program is responsible for receiving, reviewing, and entering data into the computer system or tracking database according to established procedures. They ensure the accuracy of all data recorded and perform database maintenance functions. The position requires a high level of knowledge and experience with Microsoft and computer-based systems, as well as excellent data entry skills. The role also involves promoting the facility mission, vision, and values, and maintaining confidentiality and adhering to HIPAA regulation. This position provides clerical, data entry, and general support to the Nurse-Family Partnership program. Although keyboard skills are essential, they are generally balanced by knowledge of Nurse-Family Partnership. Assignments are specific; work is reviewed upon completion. The position reports to the NFP nurse supervisor.

Requirements

Graduation from an accredited college or university with a bachelor’s degree. Professional experience may be substituted for the bachelor’s degree.
Minimum of one year’s experience in data entry and administrative support.
High level of knowledge and experience with Microsoft and computer-based systems required/ preferred.
Possess a valid North Carolina Driver’s License (required).
A safe driving record is required (Driver’s License background check will be conducted prior to offer of employment and will be conducted annually for organizational insurance purposes).

Responsibilities

First point of contact for incoming inquiries about the program.
Triages and processes incoming client referrals.
Assists in community outreach activities, such as distributing brochures and retrieving client referrals. Establishes and maintains a positive relationship with local referring agencies and other community resources for clients.
Prepare updates for Community Advisory Board meetings.
Manage and organize client graduation events, and other agency-wide events as needed.
Arranges travel and training logistics for NFP team.
Inputs Nurse-Family Partnership data in a timely and accurate manner into the web-based information system; complies with or assists in the compilation of statistical information for both specialized and standard reports and other documents.
Performs program support tasks such as organizing forms; photocopies; coordinating meetings and recording notes; sort, route, and distribute mail; making reminder calls for visits as requested by the nurse supervisor and nurse home visitors.
Compiles and places orders for program materials, accepts deliveries and maintains program material inventory.
Complies with or assists in the compilation of statistical information for reports.
Performs program support tasks such as organizes forms; photocopies; files; orders and maintains program materials and educational handouts; and makes reminder calls for visits.
Performs general clerical functions.
Utilizes computerized data entry equipment and various word processing, spreadsheet and file maintenance programs to enter, store, and retrieve information as requested or otherwise necessary, and summarizes data in preparation of standardized reports.
Participate in community outreach activities such as distributing program brochures and retrieving client referrals as delegated by the supervisor.
Maintains confidentiality and adheres to HIPAA regulations.
Performs other work as required or assigned.